Branch Manager Brain Academy - Magelang (Mertoyudan)

Ruangguru for Business; Kota Magelang ꦏꦸꦛꦩꦒꦼꦭꦁ; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational organization in Indonesia is seeking a candidate to manage regional branches effectively. Responsibilities include overseeing operations and academic processes, leading marketing initiatives, and ensuring customer satisfaction. The ideal candidate should hold a Bachelor's Degree and possess leadership experience in Sales and Marketing or related fields. Strong knowledge in managing a team is essential, along with excellent customer experience management skills.

Qualifications

• Bachelor’s Degree in any major.
• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good knowledge of people management.

Responsibilities

• Coordinate and manage branches effectively.
• Lead activity initiatives for student engagement.
• Manage customer experience throughout their journey.

Skills

Leadership

Customer Experience Management

Sales Management

Education

Bachelor’s Degree

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an academic course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team