Branch Manager - Bantaeng (Sulawesi Selatan)

Ruangguru for Business; Makassar; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational services company in Makassar is seeking a Branch Manager to manage sales and marketing initiatives, oversee operations, and ensure a comprehensive customer experience. The ideal candidate will have a Bachelor’s degree and 1-3 years of leadership experience in relevant fields. Good communication skills in Bahasa Indonesia and English are required. This role offers an opportunity to be part of a dynamic team in the education sector.

Qualifications

• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good communication skills in both Bahasa Indonesia and English.
• Detail and customer service oriented.

Responsibilities

• Direct all sales and marketing initiatives in the branch.
• Assess local market conditions and identify sales opportunities.
• Oversee customer experience end to end.

Skills

Leadership

Communication in Bahasa Indonesia

Communication in English

Customer service orientation

People management knowledge

Education

Bachelor’s Degree

Job description

Job Descriptions

• Direct all sales and marketing initiatives in branch
• Assess local market condition, identify current and prospective sales opportunities
• Assess the competitor’s pricing and sales initiatives
• Fulfill goals and metrics (NPS, improve grades)
• Collaborate with Sales Team in driving sales
• Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
• Oversee customer experience (end to end customer journey)
• Coordinate and manage branch staff (admin, teachers, security, office boy)
• Collaborate with Product Team for application-related matter
• Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)

Job Requirements

• Bachelor’s Degree from any major in any reputable university.
• 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
• Good communication skills in Bahasa Indonesia and English.
• Detail and customer service oriented.
• Have good knowledge in people management.
• Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)