B2C Sales Manager

Hantalk Online; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

An international language education company is seeking a Team Leader for their Sales team based in Jakarta Utara, Indonesia. This role includes managing team sales targets, overseeing daily activities, and training new staff. The ideal candidate should have a Bachelor's degree and at least 3 years of experience in the Education or EdTech sector. Strong leadership and communication skills in English are essential. This is a great opportunity to lead and motivate a team in a dynamic environment.

Qualifications

• Minimum 3 years of experience as a Team Leader in the Education or EdTech industry.
• Experience in building, training, and managing a recruitment consultancy or tele-sales team is an advantage.
• Fluent in English with an ability to work in an international environment.

Responsibilities

• Responsible for personal and team sales targets assigned monthly/quarterly.
• Manage daily activities of the Sales team (3-10 members) for efficiency.
• Oversee customer care and sales processes to adhere to standard procedures.
• Train and coach staff on consultation skills and product knowledge.
• Coordinate with Marketing to process leads.
• Monitor team performance and implement improvement plans.
• Report on sales, conversion rates, and team performance to management.

Skills

Team leadership

Communication

Problem-solving

Motivation

Proficiency in English

Education

Bachelor’s degree in Business, Management, Education, or related fields

Tools

Excel

Google Sheets

CRM systems

Job description

Our company is headquartered in Singapore, with branch offices in China, Indonesia, and Vietnam. Since our establishment in 2017, we have been dedicated to providing high-quality language education services to learners worldwide. Our main products include international Chinese training for adults and international English training for children and teenagers. Backed by an international faculty and advanced teaching methodologies, we offer immersive and multicultural learning experiences tailored to different age groups, helping our students achieve comprehensive growth in language skills and cross-cultural communication. With a professional team and extensive experience, we have become a widely recognized international language education brand in Asia.

Key Responsibilities

Directly responsible for personal and team sales targets assigned monthly/quarterly.

Manage and coordinate daily activities of the Sales team (3–10 members), ensuring efficiency and discipline.

Oversee the consultation, customer care, and closing sales processes to ensure adherence to standard procedures.

Train and coach new and internal staff on consultation skills, situation handling, and product knowledge.

Coordinate with the Marketing department to receive and process leads according to the correct procedure.

Monitor and analyze the performance of each team member, and implement improvement plans.

Participate in the development of guidelines, standard operating procedures for the team.

Regularly report on sales, conversion rates, and team performance to senior management.

Propose solutions to improve business performance and team morale.

Qualifications

Bachelor’s degree (preferably in Business, Management, Education, Communications, or related fields).

Minimum 3 years of experience as a Team Leader in the Education or EdTech industry.

Experience in building, training, and managing a recruitment consultancy or tele‑sales team is a significant advantage.

Fluent in English (spoken, email communication, reporting), with the ability to work in an international environment.

Strong leadership skills, ability to motivate the team, clear business mindset, and focus on results.

Good communication and problem‑solving skills, with a positive and proactive attitude.

Proficient in office tools (Excel, Google Sheets, CRM, etc.) for tracking and reporting performance.