B2B SALES SUPPORT – FOOD INGREDIENTS

Narda Tita; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading trading company in Jakarta Utara is seeking a Sales Support professional to assist the sales team in their daily activities. This full-time role requires a Bachelor's degree in Chemical Engineering or Food Technology, with strong communication skills and detail orientation valued. Applicants will support the preparation of sales documents, monitor customer orders, and coordinate with logistics for timely deliveries. This position offers comprehensive training and the opportunity to advance within the company.

Benefits

Comprehensive training and mentoring

Collaborative team environment

Opportunity for career advancement

Qualifications

• Fresh graduates with a relevant bachelor's degree are welcome.
• Experience in B2B Sales Support, Customer Service, or Sales Administration preferred.
• Possess a valid driver’s license (SIM A).

Responsibilities

• Assist the sales team in preparing price quotations and contracts.
• Process and monitor customer orders through to delivery.
• Coordinate with logistics and warehouse teams for timely delivery.
• Handle customer inquiries about products and order status.
• Maintain accurate customer databases and sales reports.
• Assist in gathering data for market analysis.
• Prepare sales activity reports.

Skills

Strong communication skills

Detail-oriented

Microsoft Office (Excel, Word, PowerPoint)

Teamwork

Education

Bachelor's degree in Chemical Engineering / Food Technology

Tools

ERP system

Job description

Who we are

We are a trading company specialising in pharmaceutical, food and cosmetics raw material. We represent a number of world class brands/manufacturers and have been in the industry for more than 40 years strong.

About the role

We are seeking fresh graduates with a Bachelor’s degree in Chemical Engineering / Food Technology or related fields to join our pharmaceutical Sales Support. In this full‑time position, you will be responsible for supporting the sales team in their daily activities.

What you’ll be doing

As a Sales Support, you will work under the guidance of a Senior Sales professional to assist in managing business processes with industrial (B2B) clients. This role encompasses administrative coordination, data management, customer communication, and ensuring seamless order processing through to delivery. Excelling in this position can open opportunities for you to advance into a sales role in the future.

Key Responsibilities

• Assist the sales team in preparing price quotations, contracts, and supporting documents.
• Process and monitor customer orders (order entry) through to delivery.
• Coordinate with logistics and warehouse teams to ensure availability and timely delivery.
• Handle customer inquiries delegated by the sales team regarding products, pricing, and order status.
• Maintain accurate customer databases and sales reports.
• Assist in gathering data for market analysis and sales trends.
• Ensure compliance with company policies and customer service standards.
• Identify new leads and monitor competitors.
• Prepare sales activity reports.

Qualifications

• Bachelor’s degree in Chemical Engineering / Food Technology or related fields.
• Experience as B2B Sales Support, Customer Service, or Sales Administration is preferred, but fresh graduates are welcome.
• Strong communication skills, detail‑oriented, and able to work under deadlines.
• Skilled in Microsoft Office (Excel, Word, PowerPoint); ERP system experience is a plus.
• Able to work in a team and proactively support Senior Sales.
• Possess a valid driver’s license (SIM A).

What we offer

• Receive comprehensive training and mentoring from experts in the field.
• Learn with a collaborative and dynamic team of sales professionals who are passionate about their work.
• Opportunity to be part of an exciting journey and advance your career.

If you are ready to take the next step in your Sales Support, we encourage you to apply now and be part of our exciting journey.