Assistant Front Office Manager - Delonix Hotel Karawang

AYANA Hospitality; Karawang Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A local hospitality group in Karawang Barat is seeking an Assistant Front Office to oversee operations, customer service, and employee productivity. Candidates should have at least 2 years of experience in the hospitality industry, along with strong organizational and communication skills. This role requires a flexible schedule and the ability to manage high-pressure situations effectively.

Qualifications

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Detail-oriented with strong organizational skills.
• Ability to remain calm and professional in high-pressure situations.

Responsibilities

• Oversee daily operations, ensuring efficient processes and a positive work environment for employees.
• Meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.
• Ensure all operations flow smoothly and help the company meet its goals.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Time management

Tools

Microsoft Office

Opera/PMS

Job description

Overview

We are looking for an Assistant Front Office to oversee facilities, security and customer service. Assistant Front Office responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.

Responsibilities

• Oversee daily operations, ensuring efficient processes and a positive work environment for employees
• Meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements
• Ensure all operations flow smoothly and help the company meet its goals

Qualifications

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational skills
• Proficient in Microsoft Office and hotel management software
• Familiar with Opera/PMS
• Ability to remain calm and professional in high-pressure situations
• Demonstrated ability to problem-solve and think critically
• Ability to work a flexible schedule, including evenings, weekends, and holidays