Account Manager(FMCG/Retail Tech) Fully Remote -Jakarta,Indonesia

Talent Recruit; Daerah Khusus Ibukota Jakarta; Remote; IDR 748.254.000 - 997.673.000; Full time

Job summary

A fast-growing tech startup is seeking an experienced Account Manager to manage key partnerships in FMCG retail, fully remote from Jakarta, Indonesia. The ideal candidate will have 5-7 years of relevant experience and strong communication skills in both English and Bahasa Indonesia. This role involves client relationship management, project oversight, and performance tracking. Join a company revolutionizing retail through innovative technology.

Qualifications

• Minimum 5-7 years experience in account management, client success, or B2B sales.
• Proven ability to manage multiple accounts and projects simultaneously.
• Good understanding of IT products and B2B SaaS.

Responsibilities

• Develop and maintain strong, long-term relationships with FMCG retail clients.
• Act as the main liaison between clients and internal teams.
• Support client onboarding and implementation.
• Monitor account performance and generate reports.
• Address and resolve client concerns proactively.

Skills

Client relationship management

Strong communication skills

Project management

Problem-solving

Fluency in English

Fluency in Bahasa Indonesia

Education

Bachelor's degree in Business, Marketing, or a related field

Job description

Account Manager(FMCG/Retail Tech) Fully Remote -Jakarta,Indonesia

Job Openings Account Manager(FMCG/Retail Tech) Fully Remote -Jakarta,Indonesia

About the job Account Manager(FMCG/Retail Tech) Fully Remote -Jakarta,Indonesia

We are looking for an experienced Account Manager to manage and grow key partnerships across the region. This role is ideal for someone passionate about client success, who thrives in a fast-paced environment and enjoys working with innovative retail technology.

About our client : A fast-growing tech startup thats revolutionizing the FMCG retail industry across APAC with AI-powered shelf management technology

HQ Based in Singapore with presence globally

This is a fully remote job based in Jakarta, Indonesia

Key Responsibilities:

• Client Relationship Management: Develop and maintain strong, long-term relationships with FMCG retail clients.
• Communication Bridge: Act as the main liaison between clients and internal teams to ensure smooth project execution and customer satisfaction.
• Project Oversight: Support client onboarding and implementation, ensuring timelines and goals are met.
• Performance Tracking: Monitor account performance, generate reports, and identify areas for improvement.
• Issue Resolution: Address and resolve client concerns proactively and effectively.

Requirements:

• Minimum 5 -7 years experience in account management, client success, or B2B sales, preferably in FMCG or retail tech.
• Strong communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
• Proven ability to manage multiple accounts and projects simultaneously.
• Good understanding of IT products and B2B SaaS, with client onboarding and implementation experience.
• Bachelors degree in Business, Marketing, or a related field.

Interested Candidates May Apply Online or email updated resume to mona(at)talentrecruit.com.my

Only Shortlisted Candidates Will Be Notified