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Import / Export Account Manager
Job summary
A reputable logistics firm in Greater Manchester is seeking an experienced Import / Export Account Manager. The role involves managing a portfolio of import and export accounts with a focus on ocean freight. Candidates should have a solid background in ocean imports and exports, excellent communication skills, and a commercial mindset. This full-time role offers a competitive salary, flexible working, and various benefits. Ideal for those looking for a supportive and growing team environment.
Benefits
Qualifications
- Solid experience in ocean imports & exports is essential.
- Air experience is a plus.
- Comfortable maintaining customer relationships and key accounts.
- Excellent verbal and written communication skills.
- Commercially savvy with pricing and invoicing experience.
- Highly organized and dependable.
- Full, clean driver's license for client meetings.
Responsibilities
- Manage a group of regular customers and key accounts.
- Handle ocean import and export shipments from start to finish.
- Work with overseas agents, carriers, and suppliers.
- Manage pricing, invoicing, and costs with attention to detail.
- Keep customers informed of changes.
- Choose services balancing cost and reliability.
- Identify opportunities to strengthen accounts.
Skills
Can you confidently manage an import or export shipment end-to-end?
Have you looked after long-standing customer accounts where service, margin and relationships all matter?
We've partnered with a long-standing client; a business that’s grown massively in recent years, where relationships, reliability and trusted delivery are key.
They’re looking for an Import / Export Account Manager to join their fantastic team in Greater Manchester. The role suits someone that’s confident and has a commercial mindset. You’ll maintain and develop a portfolio of import and export accounts, with ocean freight at the heart of the role.
- £30,000 £35,000 salary (DOE)
- 25 days hols + BH s
- Company pension scheme
- Quarterly bonus
- Annual dividends
- 1-day per week WFH
- Your birthday off
- Excellent staff benefits
- Flexible working (after probationary period), in-keeping with the wider team
- Full-time onsite during probation to support onboarding and training
- You've got solid experience in ocean imports & exports (essential)
- Air experience would be a huge plus
- You're comfortable maintaining customer relationships and key accounts
- Excellent verbal and written communication, collaborating with people at all levels
- Commercially savvy with previous pricing and invoicing experience
- It goes without saying that you're highly organised, dependable and happy to roll your sleeves up as and when needed
- Full, clean drivers licence for occasional client meetings (pool car provided)
- You’ll be the go-to person for a group of regular customers and key accounts, building relationships and making sure shipments run smoothly
- Look after ocean import and export shipments from start to finish, with air where needed
- Confidently work with overseas agents, carriers and suppliers to keep things moving efficiently
- Handle pricing, invoicing and costs with care and attention to detail
- Keep customers informed, especially when things change or need sorting
- Choose the right services for each job, balancing service, cost and reliability
- Spot opportunities to strengthen existing accounts as relationships grow
- Manage your own workload while being part of a fun and supportive, close‑knit team
- Well‑established freight business with long‑standing customer and supplier relationships
- Known for a practical, reliable approach and consistent service delivery
- Small, close‑knit team where people are trusted, supported and valued
This is a fantastic opportunity to join a great team in a business that’s gone from strength to strength in recent years. If you’ve got the experience we’re looking for, apply now!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.