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NetSuite is central to everything we do at SMI and we're seeking a NetSuite Administrator to play a key role in our newly created Systems Centre of Excellence team, helping us get the most out of the system.

As NetSuite Administrator you will own our NetSuite instance, set best practices, keep it secure and make sure it runs as efficiently as possible. Ultimately by helping everyone to get the best out of the system you will directly impact how SMI delivers a great service to its customers helping us grow into the future.

• NetSuite System Owner setting best practices for SMI’s use of the system
• Working with business stakeholders to analyse and documenting business functional requirements
• Working as part of project teams delivering changes to NetSuite
• Maintaining documentation on system operation e.g. process flows, customisations etc
• Providing first and second line support of NetSuite and managing third party support partners
• Liaising with external NetSuite consultants to manage, design, develop, test and deliver customisations
• Developing and delivering training to NetSuite users
• Application lifecycle management to ensure SMI’s NetSuite instance is up to date and secure
• NetSuite administration responsibilities e.g. roles, user access etc.
• Managing NetSuite contract renewals
• Monitoring and management of customisations including Workflows, Suitescripts, custom forms, records, advanced PDF forms and data connections
• Creating and managing Saved Searches, reports, analytics datasets and other scheduled data updates
• Setup and management of external data connections/Integrations into and out of NetSuite including our connections to:
  • Warehouse Management System
  • Web Ordering Portals
  • Data Analytics tools
  • Banking
  • Inbound flows from other connected platforms

• Analytical and problem solving with the ability to define simple solutions to complex problems
• Extensive experience of NetSuite system administration
• Strong knowledge of financial and operational processes within NetSuite
• Great communication skills and the ability to build strong relationships with key stakeholders at all levels of the business
• Be curious and have a passion for continuous improvement
• Able to prioritise workload based on the needs of the business
• It would also be great if you:
  • Have a SuiteFoundation certification
  • Have a NetSuite Administrator Certification
• Have experience working in a B2B/ distribution/ manufacturing business

SMI is an employee-focused company with a strong family-run history. We understand that our massive success is all thanks to our staff who demonstrate our values in everything they do. We put our staff at the forefront of our business, giving them autonomy and recognition to create meaningful and lasting careers in a fun and progressive environment.

By joining SMI, you will receive:

• A salary of £65,000
• Entry into our Growth by Sharing bonus scheme following probation
• 25 days annual leave plus bank holidays, increasing after 3 years of service
• Perks and wellbeing activities including our Values Champion Nomination Scheme, EAP scheme, and regular company events
• 1 day WFH each week
• Friday 4pm finish

To become a NetSuite Administrator with SMI simply hit "Apply Now" and send us your CV. If you have any questions about the role, please feel free to get in touch with the Team at hr@smigroupuk.com.

SMI are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.