User Researcher jobs in United Kingdom
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User Researcher
Job summary
A digital services consultancy is seeking experienced User Researchers to join their team in Hemel Hempstead, focusing on user-centered services in the public sector. Candidates should have 5+ years of consulting experience for the Senior Consultant role or 8+ years for the Lead Consultant position, with responsibilities including leading projects and engaging with users to deliver meaningful insights. This position offers a supportive environment and an opportunity to impact user experiences significantly.
Benefits
Qualifications
- Minimum of 5 years in consulting or public sector for Senior Consultant role.
- Minimum of 8 years in consulting or public sector for Lead Consultant role.
Responsibilities
- Lead end-client engagement projects.
- Identify research needs and select methodologies.
- Develop research plans and present findings.
- Engage users through interviews and workshops.
- Analyze data to provide insights.
Skills
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A digital services consultancy is looking for experienced User Researchers to join a high-performing, multi-disciplinary team focused on creating impactful, user-centred services within the public sector.
You’ll be involved in multiple research engagements for bespoke software solutions and transformations within government/public sector!
Senior Consultant - Minimum of 5 years in consulting or the public sector (ideally mentoring juniors and taking lead on client engagements).
Lead Consultant - Minimum of 8 years in consulting or the public sector (directly line managing a UR team, contributing to growth and expansion, and taking a lead position with client projects).
Key Responsibilities of the User Researcher:
- Taking lead on end-client engagement projects.
- Identifying research needs and selecting the best research methods for each project.
- Developing, documenting, and presenting comprehensive research plans outlining study goals and methodologies.
- Engaging with users through interviews, workshops, and ethnographic research to build meaningful insights.
- Analyzing research findings and data to generate valuable insights and actionable recommendations.
- Synthesizing and documenting findings with tools such as user stories, journey mapping, and storyboarding to convey the full user experience.
The User Researcher package:
- Company Share Scheme
- Company bonus
- Pension
If you’re passionate about crafting user-centred experiences and ready to make an impact, we’d love to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.