User Researcher jobs in United Kingdom
Researcher — Customer Insight & Smart Aging Tech
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Researcher — Customer Insight & Smart Aging Tech
Job summary
A charitable organization focused on older adults seeks a Researcher (Customer Insight and Smart Technology) to enhance services through applied research. The role involves evaluating smart home solutions to improve wellbeing and safety, and engaging with current and future residents. The ideal candidate will have strong communication skills and experience in older adult services. This position aims to help create impactful insights that shape strategy and service design, fostering an inclusive environment for all.
Qualifications
- Experience working within retirement communities or older adult services.
- Strong communication skills for interaction with older adults.
- Passion for improving older adults' quality of life.
Responsibilities
- Conduct research to understand customer values and expectations.
- Evaluate smart devices for usability and impact.
- Develop pilot projects informed by robust insight.
- Monitor developments in the retirement living sector.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.