User Experience Researcher jobs in United Kingdom

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

We’re proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners.

If you want to continue to help make our world a safer and healthier place, then apply for the role below and become a part of the extraordinary Eurofins network.

This is a permanent full time position, working a 37 hour week, flexibly between 7am & 7 pm, Monday – Friday.

The primary purpose of this role is to lead an off-site Professional Scientific Services (PSS) team of technical staff to ensure that team is operating at the highest quality and productivity standards, has high morale and retention, and the agreed client requirements are entirely satisfied and that client expectations are met or exceeded through effective leadership and quality operational management. This person will be a key point of contact for the client on a day-to-day basis.

In general the On Site Leader is expected to spend up to 20% of their time on leadership duties, and at least 80% of their time on their technical or administrative based activities. This will flex depending on priorities and client work must never be compromised in favour of internal Eurofins activities.

• Effectively coordinating and leading the PSS team so that productivity, quality, documentation, work schedules, safety and housekeeping are run at maximum efficiency.
• Development, coaching, motivation, and morale of team members through effective teambuilding and use of reward and recognitions systems celebrating team success.
• Communicating regularly with the client and Eurofins to ensure information is shared effectively and actions are taken immediately.
• Carrying out performance appraisals (PAD) with staff as part of the overall performance management programme within the organisation.
• Holding regular one to one’s with team members to monitor performance and support professional development.
• Handling any client related queries where necessary and liaising with their team and with personnel from other teams to problem solve these queries if needed.
• To participate as required in any investigations associated with the team deliverables.
• Practical support for small scale manufacturing and pre-formulation activities for the development of drug product batches to be utilized in oral solid dosage forms, including planning, execution (including set up and clean down) and writing up of lab work. Examples may include but not limited to roller compaction, blending, tablet compression, coating, encapsulation as well supporting in-use stability activities.
• Product and Materials characterization support (including techniques such tablet characterization, Particle Size Analysis, powder flow, and bulk properties of formulations such as rheology and polymer characterization).
• Interpretation of data and contributing to writing internal development protocols and reports.
• Write laboratory reports ensuring accurate and timely data reporting and analysis is maintained.
• Supporting design, prototype and scale up of drug product formulations and manufacturing processes.
• Provide technical support to downstream activities, including product control strategy, technology transfer and launch, and relevant protocols and reports.
• Equipment and instrumentation ownership, assisting with the maintenance, upkeep and calibration.
• Assist in wider scientific capability development, via relevant internal technical networks, and ongoing Technology initiatives.
• Research, compile and summarise information from multiple sources (internal reports, pharmacopeia, scientific literature, handbooks etc) to inform gap analysis and formulation development.
• Conduct analysis using fully electronic media including e Notebook.
• Perform and assist in additional duties as directed by the client contact.
• Familiarisation with electronic lab notebooks and ALCOA principles for the recording of data.
• Write or constructively review SOPs, Protocols, technical reports, risk assessments as required.

• A degree in Chemistry or a related discipline is required.
• A sound, fundamental knowledge and practical application of Organic Chemistry to pharmaceutical drug design is essential.
• Experience of Leadership & Management.
• Appropriate relevant experience of Material Science and analytical tools and techniques within a group organisation.
• Good foundation and experience with traditional analytical techniques as well as modern instrumental equipment (e.g., Particle size, PXRD, DSC, TGA). Must possess sound knowledge of analysis methods and tools.
• Knowledge of DoE's (Design of Experiments e.g. Use of Minitab).
• Knowledge of material science would also be of benefit.

At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins employee you will benefit from:

• Reward & Recognition.
• Enhanced Annual Leave Entitlement.
• Additional Annual Leave at Employees set service dates
• Free Parking
• Company Pension Plan
• Life Assurance Scheme (4 times annual salary)
• Healthcare Cash Plan (6+ months service)
• Enhanced Maternity, Adoption and Paternity Schemes
• Employee Assistance Programme – 24/7 confidential
• Health and Wellbeing Programmes
• Worldwide career opportunities
• We also have in place rewards recognising the great work ouremployees deliver, their dedicated service and celebrating special life events.

What Happens Next

Our people are the backbone of what we do, so it is incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

Your data

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Closing Date

We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

Weembracediversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!