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Legal Services Assistant
Job summary
A social housing provider is seeking a Legal Services Co-ordinator in London to deliver administrative support during a busy period. This temporary position involves managing disrepair claims and liaising with various departments. The ideal candidate will have strong administrative skills, attention to detail, and experience in a housing management environment. The role offers a hybrid working model with two days in the office each week.
Qualifications
- Background in a housing management function.
- Strong administrative experience.
- Experience managing varied internal and external stakeholder relationships.
Responsibilities
- Process new disrepair claims within the Legal Disrepair Protocol timeframe.
- Monitor and scan new claims and legal documents.
- Communicate with HMCTS on live cases.
Skills
Job Title: Legal Services Co-ordinator
Rate:£16 per hour
Location: Blackfriars, London (Hybrid – 2 days per week in office)
Contract Length: 8-12 weeks (temporary cover)
Our client, a social housing provider, is seeking a Legal Services Co-ordinator to provide immediate support during a period of increased workload. This is a temporary role to help bridge a resource gap and assist the existing assistant and administrator within the legal services function. The position focuses primarily on disrepair claims and requires strong administrative skills, attention to detail, and experience within a housing management environment.
- Process new disrepair claims within the Legal Disrepair Protocol timeframe.
- Monitor and scan new claims and legal documents.
- Collate disclosure bundles in line with GDPR and other privacy requirements.
- Liaise with internal departments to gather information relating to claims.
- Communicate with HMCTS on live cases.
- Manage spending on legal costs and compensation.
- Maintain and update disrepair trackers.
- Oversee the disrepair inbox and ensure timely responses.
- Handle and process invoices and payment requests.
- Approve ad-hoc payments for compensation and legal costs.
- Maintain clear, prompt communication with solicitors.
- Ensure all data systems and records are kept accurately and logically.
- Background in a housing management function.
- Basic understanding of disrepair claims.
- Strong administrative experience with excellent attention to detail.
- Experience managing varied internal and external stakeholder relationships.
- Ability to work in a deadline-driven environment with strong multitasking skills.
- Confident using Microsoft Word and Excel to a high standard.
- Experience dealing with members of the public, including handling sensitive situations.
- Ability to use initiative, problem-solve, and make independent decisions.
- Effective communication skills, adapting style to a range of audiences.
If this is somthing of interest to you, apply today!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.