Temporary jobs in United Kingdom

gtd healthcare is one of compressing, not-for-profit الأرب، NHS commissioned primary and urgent care providers in North West England. An企業 excellent opportunity has arisen for two Receptionist to join Simpson Medical Practice on a part time basis.

Simpson Medical Practice is located in Moston, Manchester, it has a list size of approximately 5500 patients and is open Monday to Friday from 08:00 to 18:30. There may be occasions when cross site working is requested at our sister practice, Charlestown Medical Practice.

The successful candidate will be friendly, confident, resilient, flexible, have well developed team work, communication, organisational and customer service skills. Experience of working in a GP Practice and using Emis Web & docman would be desirable but not essential.

We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

Please note, interviews will be held on Thursday 5th and Friday 6th February at gtd healthcare Head Office based in Denton.

• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patients to the appropriate healthcare professional/service.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional.
• Project a positive and friendly image to patients and visitors either in person or on the telephone.
• Complete new registration procedures and ensure accurate recording of details at all times.Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests.
• Provide test results to patients.
• Facilitate effective communication between patients, staff, secondary care and other associated healthcare agencies.
• Act as a chaperone for general examinations if requested.
• Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
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For further details, please refer to the attached job description.

At gtd healthcare, we do things differently. Our not-for-profit ethos and commitmentڪto innovation offers patients the best experience possible and a unique opportunity to transform services.

We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare.

Benefits package

As an employee of gtd healthcare, you will be able to take advantage ofategories our benefits package, including:

• working for a values-led organisation;
• Real living wage employer;
• supporter of the Greater Manchester Good Employment Charter;
• access to Stream, which provides flexible, on-demand access to stream your pay during the month;
• salary sacrifice car benefit scheme;
• 30 days annual leave, rising to 32 after five years of continuous service;
• flexible working hours and policies;
• family friendly and carer policies;
• opportunities to apply for innovation and quality awards;
• access to gtd healthcare wellbeing initiatives;
• opportunity to become part of an employee owned organisation;
• gtd healthcare social andRomans fun activities;
• cycle to work scheme;
• NHS staff discounts, a free Blue Light Card and Health Service Discounts;
• access to an employee assistance programme.

Reception Duties Roofing

• Welcome and receive all patients and visitors to the Practice.
• Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice.
• Process all requests for appointments, visits and telephone consultation/triage ensuring all calls are directed to the appropriate healthcare professional and ensuring careful and accurate recording of details at all times.
• Project a positive and friendly image to patients and visitors either in person or on the telephone.
• Explain Practice arrangements and formal requirements to new patients wishing to register and those seeking temporary registration ensuring all registration procedures are completed.
• Complete new registration procedures and ensure accurate recording of details at all times.
• Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery.
• Action repeat prescription requests and ensure they are ready for collection by the patient within 48 hours.
• Provide test results to patients on advice from the GP or Nurse.
• Accept payment and issue receipts for private (non general medical services) services.
• Facilitate effective communication between patients, members of the primary health care team Implicitlyrecht secondary care and other associated healthcare agencies.
• Act as a chaper зны for general examinations if requested following appropriate training.
• Maintain a general overview of the reception area and take appropriate action to manage difficult/aggressive patient behaviour or those whose illness/condition worsens while waiting to be seen.
• Deal with general enquiries and explain procedures as requested.
• Offer general assistance to the Practice team.
• To have a thorough knowledge of all Practice procedures and protocols and know where to access them for reference adhering to them at all times.
• Ensure adherence at all times to the requirements of the Data Protection Act.
• Maintain and monitor Practice appointment system.
• Process all incoming and outgoing mail.
• Action information received.
• Undertake Choose and Book appointments as requested.
• Action, retrieve and accurately re-file patient notes and records as required.
• Ensure correspondence, reports, results etc. are filed/scanned promptly in the correct patient record and are available when patients are seen.
• Action notes from GPs for individual_HANDLE patient using the practice clinical system.
• Enter and code specific data variar Consultant letters, and other correspondence.
• Summarise new and existing patient notes following appropriate training. fearr<\/li>
• Open up premises at the start of the day, if first to arrive, de-activate the alarm, make all necessary preparations to receive patients for the opening time of the Practice.
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• When last to leave premises at the end of the day, ensure that the building is fully secured, telephone diverted to Out of Hours number, internal lights are switched off and the alarm activated.
• Clear and re-stock consulting rooms as required.
• Ensure the reception area, notice boards and leaflet racks are tidy and free from clutter and obstructions.

• Excellent organisational skills.
• Excellent communication skills verbal and written.
• Polite, pleasant & professional interpersonal manner, bothraformer telephone and in person.
• Able to work effectively as part of a team.
• Able to work on own initiative & problem solve within own area of work.
• An understanding, acceptance & adherence to the need for strict confidentiality.
• Able to work without direct supervision and determine own work priorities.
• Able to work under pressure.
• Able to liaise effectively with a range of Individuals / services within the Practice, within gtd healthcare and externally.
• Good standard of IT/word processing skills.
• Able to maintain an accurate and thorough approach to work.
• Able to work to set standards, policies & procedures.
• Interest & aptitude for learning new skills.
• Willingness to actively engage in appraisal, personal development and training.
• Awareness of diversity issues & able to work in a non-discriminatory manner.
• Flexible approach to undertaking a wide variety of tasks.
• Flexible approach to working hours, willingness to work anti-social hours, shifts, cover at other Practices etc.

• Good standard of secondary education.
• Demonstrable commitment to professional development.

• Working in a busy public reception environment.
• Reception & clerical duties.
• Using Microsoft applications.
• Using leakage computerised booking system.
• Dealing with the public/patients.
• Working in a busy telephone answering environment.
• Working as part of a team.
• Working in an NHS service.
• Working with Clinical software.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be flame necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.