Senior Customer Success Lead — Energy, Media & Telco
ServiceNow
Staines-upon-Thames
Hybrid
GBP 90.000 - 120.000
Vollzeit
Vor 2 Tagen
Sei unter den ersten Bewerbenden
Zusammenfassung
A leading technology firm in the UK is seeking a Principal Customer Success Executive to drive post-sales success for its top accounts. You will collaborate with C-level executives and internal teams, ensuring customers achieve their long-term goals through strategic advisory and advanced technology integration. Ideal candidates will have over 15 years of experience in management consulting and demonstrate success in enterprise-level transformations. This role offers a competitive compensation package and flexibility in work arrangements.
Qualifikationen
Strong background in enterprise-level SaaS transformation and strategic advisory.
Experience in leveraging AI for decision-making and problem-solving.
Proven ability to build lasting relationships with senior executives.
Aufgaben
Own and lead customer’s post-sales transformation.
Partner with Account Executives for integrated strategies.
Identify risks and develop strategies for customer success.
Kenntnisse
AI Integration
SaaS Transformation
C-Level Relationship Management
Change Management
Business Acumen
Jobbeschreibung
A leading technology firm in the UK is seeking a Principal Customer Success Executive to drive post-sales success for its top accounts. You will collaborate with C-level executives and internal teams, ensuring customers achieve their long-term goals through strategic advisory and advanced technology integration. Ideal candidates will have over 15 years of experience in management consulting and demonstrate success in enterprise-level transformations. This role offers a competitive compensation package and flexibility in work arrangements.
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