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Business Analyst - CRM

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GBP 41 000 - 47 000
Há 19 dias
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Business Analyst - CRM
University of Glasgow
Glasgow
Presencial
GBP 41.000 - 47.000
Tempo integral
Há 19 dias

Resumo da oferta

A prestigious university in Glasgow is seeking a full-time Business Analyst for a 12-month fixed term position within the Transformation Team. The role involves supporting the implementation of the new CRM platform, Salesforce, and working with stakeholders across marketing, recruitment, and admissions to enhance operational efficiency. The salary ranges from £41,064 to £46,049 per annum, making this a competitive opportunity for those with a background in business analysis and CRM systems.

Qualificações

  • Experience in business analysis and implementing CRM systems.
  • Ability to work with stakeholders and understand processes.
  • Knowledge of Salesforce is preferred.

Responsabilidades

  • Support implementation of new CRM platform.
  • Work with marketing, recruitment, and admissions functions.
  • Define future needs and co-create solutions.

Conhecimentos

Stakeholder engagement
CRM implementation
Process analysis
Operational efficiency improvement

Ferramentas

Salesforce
Descrição da oferta de emprego

The University of Glasgow has been changing the world for more than 573 years, and today we are one of the world's top 100 universities. We are delighted to have been awarded Scottish University of the Year by the Times & Sunday Times Good University Guide 2024, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.

We have an exciting opportunity for a Business Analyst to work within the University’s Transformation Team.

As part of the Transformation Team, in this 12-month fixed term you will support the implementation of the University’s new CRM platform, Salesforce.

You will work closely with stakeholders across marketing, recruitment and admissions functions to understand current processes, define future needs, and co‑create solutions that transform the experience of students and colleagues, and improve operational efficiency.

This post is full time and fixed term for 12 months from agreed start date.

Apply online at: Business Analyst - CRM · University of Glasgow

Closing Date: 23:45 6th January 2026

The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.

Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if transferable points can be used under the Skilled Worker visa rules. For more information please visit: www.gov.uk/skilled-worker-visa.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under‑represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community: www.gla.ac.uk/myglasgow/humanresources/equalitydiversity.

We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too.

£41,064 to £46,049 per annum (Grade 7)

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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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