Dispensary Stock Control Lead | The Newcastle upon Tyne Hospitals NHS Foundation Trust

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 22,000 - 28,000; Full time

Job summary

A major NHS healthcare provider in Newcastle upon Tyne is seeking a motivated Pharmacy Assistant to join the dispensary team. In this role, you will support the safe and efficient supply of medicines, oversee the pharmacy tracking system, and help maintain high service standards. The position involves coordinating the dispensary workflow and contributing to stock management. Ideal candidates will have relevant experience and a professional approach. Flexible working arrangements available. Apply before 14 Dec 2025.

Qualifications

• Experience in a pharmacy or dispensary environment.
• Ability to adapt to changing priorities and service needs.
• Professional and flexible approach to work.

Responsibilities

• Support the dispensary management team in coordinating workflow.
• Supervise daily stock checks and ensure compliance.
• Manage and monitor the Pharmacy Tracking System.

Skills

Team coordination

Pharmacy tracking system management

Compliance with legal and professional standards

Stock management

Education

Accuracy Checking Dispensing Assistant course

Job description

We are seeking to employ a motivated and enthusiastic Pharmacy Assistant to join the dispensary team at the Royal Victoria Infirmary. This is an excellent opportunity to contribute to a high-performing, patient-focused pharmacy service.

The successful candidate will play a key role in supporting the safe, efficient, and timely supply of medicines across the Trust, working in a fast-paced and technologically advanced environment.

In this role, you will be instrumental in managing the inpatient dispensary workflow and supporting the dispensary team to maintain high standards of service delivery.

You will also oversee the pharmacy tracking system, a critical tool for monitoring prescription progress and ensuring compliance with Trust performance targets. Your contribution will directly impact patient outcomes, discharge efficiency, and the overall quality of care.

Details

• Interview date: Thursday 8 January 2026
• 37 hours 30 minutes/week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

As part of the dispensary team, this role involves taking a lead in coordinating the dispensary workflow to ensure prescriptions are processed promptly and in accordance with Trust Key Performance Indicators (KPIs).

Support for the dispensary management team includes supervising and guiding colleagues to foster a collaborative and responsive working environment that consistently delivers high standards of patient care.

A key responsibility is the monitoring and maintenance of the pharmacy tracking system, ensuring accurate recording and reporting of dispensing activity. Dispensing prescriptions must be carried out efficiently and in compliance with legal and professional standards, with close collaboration across the multidisciplinary team including pharmacists, technicians, assistants, and students, to ensure safe and effective pharmaceutical services.

Additional duties include contributing to stock management through the ordering, receipt, and appropriate storage of medicines. Participation in the seven-day pharmacy service may be required, including weekend, late, and bank holiday rotas, to support continuity of care.

The role also involves active engagement in service improvement initiatives and supporting the implementation of new processes and technologies.

A professional and flexible approach is essential, with the ability to adapt to changing priorities and evolving service needs.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks

These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust

This advert closes on Sunday 14 Dec 2025

Key Responsibilities

• To support the dispensary management team in leading and coordinating dispensary workflow.
• To supervise and co‑ordinate the day‑to‑day workload within the dispensary.
• To ensure the receipt of all goods received into the dispensary are in accordance with procedures.
• To ensure medicinal products and other products located in the dispensary are stored in a safe and secure manner in pre‑agreed locations.
• Supervise daily stock checks and investigate discrepancies.
• To manage and monitor the Pharmacy Tracking System (PTS).
• Liaise with pharmacy stores and procurement office to co‑ordinate stock availability.
• Under the direction of the dispensary manager, ensure stock levels in the dispensary are appropriate.
• Undertake the Accuracy Checking Dispensing Assistant course.
• Undertake appraisal training and complete annual appraisals for dispensary staff.
• Creating and demonstrating a positive and constructive environment within the Pharmacy Department, promoting a culture of openness and honesty in the interests of excellent service delivery.
• Performing informal performance management, referring to more senior staff when a more formal approach is required.