Service Delivery jobs in United States

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Job summary

We take the health and wellbeing of our employees very seriously. You will be committed and responsible for the management of the OH team in the service delivery for all the Trust's employees and a number of external organisations, achieving a number of performance and financial targets.

It will involve cross site travel to our other sites at Margate and Ashford to operate clinical and leadership duties. This role offers a great opportunity to influence strategy and service development, as well as providing clinical and operational leadership as part of our senior OH & Wellbeing team.

The multi-disciplinary department is committed to achieving and sustaining high quality services, and has been SEQOHS accredited since 2013. The department consists of occupational health physicians, nurses and occupational therapists with the manual handling team and wellbeing service, supported by a business, data and administration team.

The successful applicants will have up to date knowledge of best evidence-based practice in occupational health and wellbeing and legal requirements. You will also require effective leadership and organisational skills.

Applicants should have established skills in Occupational Health and Wellbeing and should possess relevant experience in the NHS with specialist qualification or equivalent experience.

Please note - previous applicants need not apply

Main duties of the job

Leading the Occupational Health (OH) and Manual Handling teams to plan and deliver high-quality services to the Trust staff and external clients.

Provide strategic direction and professional leadership to the service.

Responsible for the management of the financial resources for the service within agreed limits, ensuring that services are provided efficiently and cost effectively and to the highest possible quality.

Ensure that all OH staff are appropriately managed and that all health professionals are clinically and professionally developed and are efficient, effective, engaged and highly motivated.

Overall responsibility for the management of all operations within OH ensuring all work is planned and delivered within agreed timescales and within available resources working closely with the team leads.

Oversee the effective implementation of relevant Trust policies/procedures for staff within OH.

Undertake annual appraisals, objective setting, management of sickness and performance.

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.

Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'.

We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day."

If you are considering applying for any vacancy with East Kent Hospitals University Foundation Trust (EKHUFT) please ensure you are comfortable being fully vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our hospital.

Job description

Job responsibilities

KEY RESULT AREAS

• Lead the Occupational Health (OH) and Manual Handling teams to plan and deliver high-quality services to the Trust and external clients.
• Provide strategic direction and professional leadership to the service.
• Responsible for the management of the financial resources for the service within agreed limits, ensuring that services are provided efficiently and cost effectively and to the highest possible quality.
• Ensure that all OH staff are appropriately managed and that all health professionals are clinically and professionally developed and are efficient, effective, engaged and highly motivated.
• Overall responsibility for the management of all operations within OH ensuring all work is planned and delivered within agreed timescales and within available resources working closely with the team leads.
• Oversee the effective implementation of relevant Trust policies/procedures for staff within OH.
• Undertake annual appraisals, objective setting, management of sickness and performance

For more information and/ or to arrange an informal visit please contact Andrea Ashman, Chief People Officer via email: andrea.ashman@nhs.net

Or

Pauline Treadwell, Head of Occupational Health on 01227 864206 or via Pauline.treadwell@nhs.net

Job description
Job responsibilities

KEY RESULT AREAS

• Lead the Occupational Health (OH) and Manual Handling teams to plan and deliver high-quality services to the Trust and external clients.
• Provide strategic direction and professional leadership to the service.
• Responsible for the management of the financial resources for the service within agreed limits, ensuring that services are provided efficiently and cost effectively and to the highest possible quality.
• Ensure that all OH staff are appropriately managed and that all health professionals are clinically and professionally developed and are efficient, effective, engaged and highly motivated.
• Overall responsibility for the management of all operations within OH ensuring all work is planned and delivered within agreed timescales and within available resources working closely with the team leads.
• Oversee the effective implementation of relevant Trust policies/procedures for staff within OH.
• Undertake annual appraisals, objective setting, management of sickness and performance

For more information and/ or to arrange an informal visit please contact Andrea Ashman, Chief People Officer via email: andrea.ashman@nhs.net

Or

Pauline Treadwell, Head of Occupational Health on 01227 864206 or via Pauline.treadwell@nhs.net

Person Specification

Qualifications

Essential

• Educated to degree level or equivalent with evidence of continuing professional development.
• Management/business qualification or equivalent relevant experience at senior level

Desirable

• Specialist training/qualification in Occupational Health or equivalent experience.

Skills and experience

Essential

• Proven track record of operational service management in health setting at a senior level including staff, financial and change management.
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.
• Ability to use computerised OH systems and Microsoft Office.
• Demonstrate an example of Occupational Health service delivery for clients. Describing the systems, resources and processes involved to deliver safe, effective practice for clients.

Governance

Essential

• Extensive knowledge of management systems
• Audit and quality assurance initiatives
• How would you demonstrate that the Occupational health department provided a quality, safe service.

Desirable

• Knowledge and understanding of occupational health services

Personal/Professional attributes

Essential

• Ability to inspire others and lead by example.

Desirable

• Desire to develop self and others

Knowledge

Essential

• Describe one current issue relating to NHS work and its impact to staff health, offering possible solutions for this issue.

Person Specification
Qualifications

Essential

• Educated to degree level or equivalent with evidence of continuing professional development.
• Management/business qualification or equivalent relevant experience at senior level

Desirable

• Specialist training/qualification in Occupational Health or equivalent experience.

Skills and experience

Essential

• Proven track record of operational service management in health setting at a senior level including staff, financial and change management.
• Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working.
• Ability to use computerised OH systems and Microsoft Office.
• Demonstrate an example of Occupational Health service delivery for clients. Describing the systems, resources and processes involved to deliver safe, effective practice for clients.

Governance

Essential

• Extensive knowledge of management systems
• Audit and quality assurance initiatives
• How would you demonstrate that the Occupational health department provided a quality, safe service.

Desirable

• Knowledge and understanding of occupational health services

Personal/Professional attributes

Essential

• Ability to inspire others and lead by example.

Desirable

• Desire to develop self and others

Knowledge

Essential

• Describe one current issue relating to NHS work and its impact to staff health, offering possible solutions for this issue.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

East Kent Hospitals University NHS Foundation Trust
Address

Kent & Canterbury Hospital / Trust Wide

Kent & Canterbury Hospital / Trust Wide

CT1 3NG

Employer's website