Finance Operations Senior

Mencap; Peterborough; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading charity organization seeks a Finance Operations Senior to oversee finance administration at their Peterborough office. This full-time role, involving a hybrid work model, demands a solid finance background, particularly in accounts receivable. The successful candidate will lead a small team, manage billing operations, and drive continuous improvement. If you're passionate about supporting a team and enhancing financial service delivery, apply with your CV. Applications close on 4th December.

Benefits

32 days paid holiday

Discounts at leading retailers

Access to health cash plans

Interest-free loans

Qualifications

• Ideally a candidate with a finance background in accounts receivable.
• Experience using finance systems such as Office Base or Business Central.
• Strong attention to detail and customer service focus.

Responsibilities

• Oversee finance administration and lead a small team.
• Manage billing and support the finance operations Admin team.
• Conduct My Mencap reviews and prepare month/year end journals.

Skills

Finance background

Experience in Accounts Receivable

Strong time management skills

Excellent customer service skills

Confident with Excel

Leadership skills

Attention to detail

Tools

Office Base

Business Central

CRM

Job description

Job Advert

Do you have a finance background? Do you have experience in an Accounts Receivables team? Do you possess strong time management skills and the ability to meet deadlines consistently? Are you ready to lead a small team and make a big impact in finance operations? Yes, then we may have the role for you.

An excellent opportunity has arisen within our Finance Operations Team for a Finance Operations Senior. This position entails overseeing finance administration and taking on additional temporary responsibilities at our Peterborough office. This role is ideal for someone who enjoys supporting others, improving processes, and ensuring the smooth running of day‑to‑day financial operations.

This is a full‑time position (37.5 hours per week) with a hybrid model that combines home and office‑based working. The successful candidate must be able to commute to our Peterborough office, which will be your contractual workplace, and is expected to attend the office at least two days per week.

As a Finance Operations Senior you will lead and support a small team responsible for preparing and managing cheques and cash, handling email communications, and processing ad hoc financial requests. You will play a key role in training and developing team members, conducting My Mencap Reviews, and driving continuous improvement across the team’s activities.

What will you do as a Finance Operations Senior?

• Support the management of billing for payment on service delivery, manage CRM, sales ledgers and funder portals as required etc.
• Support a small team with queries, training and development.
• Conduct regular My Mencap reviews.
• Support the Finance operations Admin team with ongoing continuous Improvement activity.
• Support and prepare month and year end journals

Do you have the skills and experience to be our new Finance Operations Senior?

• Ideally a candidate with a finance background, within an accounts receivable function
• Used finance systems such as Office Base, Business Central and CRM.
• Confident with Excel
• Excellent customer service skills
• Leading a team or excellent people skills
• Someone who takes pride in their work, has a strong attention to detail
• Who will work as part of a large finance team to get the job done.

If you’re passionate about supporting a team and improving financial operations and service delivery in a values‑driven organisation, please apply now with an up‑to‑date CV. Applications close on Thursday 4th December. Interviews will be held shortly after. However, this vacancy may close early if we found a suitable candidate for the role.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high‑street retailers, access to health cash plans, interest‑free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We’re here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
• Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long‑term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.