Regional Roadside Services Leader

Allianz; Croydon; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading insurance company is seeking a Regional Manager in Croydon to lead the roadside assistance services. This role involves managing teams and ensuring exceptional service delivery while maintaining strong supplier relationships. The ideal candidate will have supervisory experience, a strong focus on customer service, and motor vehicle technical qualifications. Apply if you're passionate about delivering excellence in service delivery.

Benefits

Company car

On-call compensation

Qualifications

• Self-aware and professional in a corporate environment.
• Demonstrated ability to coach and develop team members.
• Sound knowledge of the motor industry.

Responsibilities

• Manage teams of technicians and network providers for roadside assistance.
• Ensure compliance with health and safety regulations.
• Drive cost-effective service delivery and achieve leakage targets.

Skills

Organizational skills

Problem-solving skills

Communication skills

Supervisory experience

Customer service focus

Education

A-level standard or equivalent

Motor Vehicle Technical qualifications (City & Guilds Level 2 or NVQ3)

Tools

Outlook

Word

Excel

Job description

A leading insurance company is seeking a Regional Manager in Croydon to lead the roadside assistance services. This role involves managing teams and ensuring exceptional service delivery while maintaining strong supplier relationships. The ideal candidate will have supervisory experience, a strong focus on customer service, and motor vehicle technical qualifications. Apply if you're passionate about delivering excellence in service delivery.