Service Client jobs in United Kingdom

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognised by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative, and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Business Development and Marketing team in our London office as a Senior Coordinator: Business Development & Marketing.

Hours:

Standard hours are 9:30am to 5:30pm with flexibility in accordance with the needs of the business.

Our current working from home policy allows for two days working from home, subject to business need. This policy is subject to change and does not form part of contractual terms.

The Department:

The Business Development & Marketing team has a mantra of continuous improvement. Our aim is to be one of the most highly respected BD & M function in the legal market. We seek to add value by being creative, forward looking and delivering exceptional client service.

We promote consistency, efficiency and high quality output through effective teamwork, strong communication and whole team engagement. Everyone in the team is empowered to think creatively about how they function and operate.

The Senior Coordinator: Business Development & Marketing will provide a high level of support to business development and marketing activities whilst working closely with members of the BD and Marketing team in London. The following list is illustrative:

• Business development — supporting the Business Development Team on preparing research and reports, assisting on pitches, RFPs and credentials documents, managing content for various business development tools including the deals database and intranet pages, supporting on business development initiatives.
• Marketing communications — supporting legal directory and award submissions, assisting with the creation and maintenance of marketing materials, creating internal and external communications such as newsletters.
• Pitching – supporting the pitch process with client and market research, seeking information from colleagues across the firm (locally and internationally), drafting text and editing of team profiles
• Events — support client facing and virtual events for London fee-earners including event planning and administration, compiling target lists through CRM database (InterAction), management of RSVPs and guest data, liaising with in-house design team for materials as well as on-site responsibility for setup and registration of events alongside the events team where necessary
• Support – helping to manage the content for various business development tools including the deals database, CVs, pitch toolbox, and a variety of client development tools.
• The role holder's success will be measured by (a) the quality of deliverables to assist the business development efforts of the firm; (b) the completion of specific projects which may be assigned; (c) their contribution to the Business Development team's overall effectiveness.

Educated to A Level or equivalent

Experience, skills and personal attributes:

• An understanding of the legal market and experience of working in an international partnership environment desirable but not essential;
• Knowledge of relevant market sectors, especially financial services, would be useful but not essential;
• Previous experience in business development activities;
• IT literate with a strength in research and analysis;
• Proactive with enthusiasm, confidence and energy;
• Delivery and solution focused with a strong desire to meet the needs and requirements of internal clients under pressure of deadlines;
• Excellent communication skills (written and oral) is essential;
• Attention to detail; tenacious and with a sense of responsibility and ownership;
• A team player with an ability to work independently and under pressure when facing multiple tasks and conflicting priorities.

At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed.

Our culture promotes mutual respect, acceptance, cooperation and productivity among people from varying backgrounds and values different perspectives and ideas.

One of our core values at Mayer Brown is to promote inclusion at all levels within the business which is actively supported by our Employee Resource groups - LGBT+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability) and Work and Me (Family).

We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.

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