Service Adviser jobs in United Kingdom

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Centrica

Gloucestershire, United Kingdom

Other

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ee8163445ba0

18

22.06.2025

06.08.2025

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Join us, be part of more.

We’re more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers, a team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels and living our commitment to positive change in communities. Here, you can find more purpose, passion, and potential. That’s why working here is #MoreThanACareer. We do energy differently — we make, store, move, sell, and mend it.

About your team:

At British Gas, our mission is to sell and mend energy solutions.

We’ve powered UK homes and businesses for over 200 years. Now, we’re making the UK greener and more energy efficient, moving closer to Net Zero. Using tech like thermostats, heat pumps, solar panels, and EV chargers, we help customers reduce their carbon footprint.

About your role:

We need Service & Repair engineers to join our team of Gas Engineers. You will ensure customers get help when needed, playing a key role in our Service Promise of same-day fixes.

Base salary is £43,733 with uncapped OTE — £53,000 is a realistic expectation through our field reward scheme.

Customer support is our priority. Whether attending an annual service or a complex breakdown, you will represent British Gas in customers' homes. Support from managers, mentors, and colleagues is available, but experience with various boilers and heating systems is essential.

What we’re looking for:

• Focus on providing outstanding customer experience
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
• 3 years qualified experience in fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why apply?

We’re a people-focused company supporting diverse needs. Our rewards are flexible to help you and your family physically, emotionally, and financially. Discover why we’re a great place to work and what being part of more means for you.

If you’re energetic, passionate about sustainability, and eager to grow, join a team where your voice matters, growth is prioritized, and your ambitions are supported.

Help us, help you. Share your information during recruitment to help us understand and support your journey.