Service Adviser jobs in United Kingdom

We are looking for someone with maintenance experience who is excited to build upon their knowledge, and work with technical staff to directly support the Estates team at St James's University Hospital. This role makes a genuine difference in our ability to support patient care and is integral to our services.

As part of one of the largest and busiest acute hospital trusts in the UK, you will be part of a dynamic team solving complex problems, undertaking repairs and installation work, and thriving in a collaborative environment.

As the Estates Maintenance Assistant, you will play a pivotal role in ensuring the smooth operation and maintenance of all facilities, plant and equipment throughout the Leeds Teaching Hospitals NHS Trust Estate. You will support colleagues, fault find, carry out repairs and installation work, and be essential in ensuring the safety, efficiency, and functionality of our facilities.

The role provides support for low level maintenance works while also supporting other departments and frontline services. It is a critical but often understated role within our team.

Salary and package

A competitive salary £24,938 to £26,598

Annual leave starting at 27 days per annum plus statutory bank holidays, rising to 33 days with service. Salary sacrifice schemes are also available.

This role provides the following:

• Undertake unsupervised routine/non-routine maintenance and minor repair work.
• Portable Appliance Testing, Thermostatic Mixer Valve Testing/Adjusting, Legionella temperature checks and testing/repair of Nurse Call Handsets subject to appropriate training or experience.
• Normal duties will consist of day-to-day engineering and electrical routine maintenance tasks.
• Plan own ongoing maintenance work to ensure completion in a timely manner.
• Assist higher grades on new work and repairs.
• Utilise the Works Management System for recording, updating/auditing estates records providing plant histories.
• Give assistance in carrying out surveys for future maintenance works.
• Carry out a range of driving duties on Fork Lift Trucks, Road Vehicles, Hydraulic Lift Platforms subject to appropriate training.
• Support induction of new starters/apprentices.
• Use of relevant tools and equipment.
• Demonstrate a basic knowledge of good safety practices.
• Deputise for storekeeper.
• Carry Trust communication devices to facilitate immediate response to urgent requests and emergency breakdowns.
• Participate in appropriate shift rotas, be prepared to work such hours as may be required in an emergency.
• Respond to switchboard and building management system alarms (e.g., Fire alarms, lift calls).

Leeds Teaching Hospitals is one of the largest employers in Leeds, employing over 20,000 staff and providing care to 1.6 million patients every year. The Estates and Facilities team keep the Trust's sites running and manage one of the largest estate portfolios across the NHS. With over 2,300 staff, we provide a range of Estates & Facilities management services to ensure our buildings and environments are fit for purpose, clean and safe.

Whether we're cleaning wards, maintaining buildings, monitoring environmental impact, providing staff childcare, delivering hot meals to patients, or patrolling our sites, we support the delivery of patient care. Guided by our Leeds Way Values, we are committed to creating the best place to work and being the employer of choice for estates and facilities in the region.

Leeds Teaching Hospitals is committed to redeploying at-risk members of our existing workforce to new roles. All our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you experience a delay in the shortlisting stage, please bear with us and contact the named person if you have questions.

Expected Shortlisting Date

06/10/2025

Planned Interview Date

20/10/2025

For a more detailed overview of the job description and personal specification please see the attached description of duties.

• Flexible and approachable, able to work as part of a team and coordinate work with other trades
• Understands and demonstrates the importance of effective communication with department heads
• Professional approach
• Able to prioritise own workload
• Able to work safely at heights
• Able to work within confined spaces (subject to suitable training)
• Able to satisfy the physical demands of the job
• Able to understand and comply with the requirements of the Trust's Health & Safety policies (subject to suitable training)
• The post requires practical skills that require specific training and considerable experience. The manipulation of fine tools and materials is essential.

• Experience working in Building Services engineering in an Acute Hospital setting.
• Relevant experience demonstrating high versatility and flexibility with an understanding of a range of work procedures and practices, including at least 3 of the following: Health Technical Memoranda (HTM)
• Experience working in an acute hospital environment, HTM 06, Nurse Call systems, BMS systems

• Attend and fully participate in training provided by the Trust. Flexibility in role.
• Supply own general tools (all power and specialist tools are supplied by the Trust).

• Formal qualifications (GCSEs)
• Knowledge of Health & Safety, Moving & Handling, COSHH
• City & Guilds Certificate (or equivalent) in an appropriate trade
• Release of Trapped Lift Passengers Course

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.