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Event Delivery Coordinator - London Hub

About Us

Jomablue is a leading player in the events industry. But we're not just about delivering top-notch SaaS and onsite solutions for event professionals; we're also about building careers and fostering growth. Our culture thrives on innovation, collaboration, and the relentless pursuit of excellence.

The Role

The Event Delivery Coordinator reports to the Senior Manager, London Hub and plays a key role in helping our customers succeed with our world-class event management software.

Working within our Professional Services Team, youll collaborate with event agencies, marketing managers, and internal teams to deliver exceptional virtual and in-person event experiences. We rely on robust processes to ensure top-quality outcomes, and your ideas and contributions will be valued in shaping our success. Passion for outstanding service, a team-oriented mindset, flexibility to adapt to the varying hours of the events industry, and the willingness to travel to events both nationally and internationally are essential in this dynamic and rewarding role.

You must be motivated and passionate about great service. Within a small team, you understand that working closely with others and pitching in when necessary helps our team be stronger and reach our goals. This is a flexible position with the opportunity to mix office and home work environments.

When and Where

This is a permanent role based in our Shoreditch office.

Regular domestic and international travel is required to support event delivery.

Your Duties

• Produce and maintain multiple project plans and documentation for client events using our standard business tools
• Partner with internal Project Delivery Leads and liaise with customers for the full duration of the project
• Apply Jomablue products to build, deliver and support virtual and onsite experiences
• Participate in and contribute to client meetings
• Respond to customers requests in a Help Desk environment within defined processes and SLAs
• Follow standard operating procedures to complete tasks within the specified timeframes
• Work onsite within a team at national and international venues to deliver projects