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Boutique & Café Manager
Job summary
A luxury hotel in London is seeking a creative Boutique & Café Manager to oversee operations and ensure exceptional Food & Beverage service. The role includes innovating product offerings, collaborating with culinary and marketing teams, and analyzing sales data. The ideal candidate will have at least 2 years of relevant luxury experience, strong knowledge of food and beverages, and exceptional team management skills. Fluent English proficiency is required, and proficiency in another language is a plus.
Benefits
Qualifications
- Minimum 2 years of experience in a luxury food & beverage outlet.
- Strong food and beverage knowledge, especially in patisserie, tea, and coffee.
- Ability to create meaningful relationships with both guests and colleagues.
Responsibilities
- Innovate the food and retail offering for positive financial impact.
- Work with culinary and marketing teams to enhance online engagement.
- Analyze sales and stock data to improve efficiencies.
- Understand the London market for service improvement recommendations.
- Support the growth of the Boutique & Café team.
Skills
The Peninsula London is excited to announce we are seeking a creative Boutique & Café Manager. This role will be responsible for the overall success of the operations of The Peninsula Boutique & Café, while upholding exceptional levels of Food & Beverage service to ensure an outstanding guest experience.
With its enticing street-level window displays and shopfront entrance, The Peninsula Boutique & Café welcomes both hotel guests and discerning Belgravia shoppers. Guests can browse among a delightful collection of signature Peninsula products, including artisanal chocolates and fine gifts for any special occasion. The café also offers a menu of casual, delicious all-day fare which can be enjoyed in the shop or at home.
- An exceptional opportunity to join our high-profile flagship hotel in London
- Market leading remuneration, service charge and attractive benefits
- Join our award-winning group, working alongside a highly experienced team
- Constantly innovate the food and retail offering within The Peninsula Boutique & Café to ensure a market leading series of products bringing positive financial impact and brand exposure.
- Work closely with the Executive Culinary Team and Sales & Marketing team to drive online engagement through relevant platforms
- Establish, maintain, and analyse sales and stock data to ensure efficiencies and productivity
- Have a clear understanding of the London market and make recommendations to improve service and product offering through benchmarking
- Support the growth and success of the Boutique & Café Team
- Minimum 2-year relevant experience in a Luxury Food & Beverage Outlet
- All-encompassing food and beverage knowledge with an appreciation of patisserie, tea and coffee
- Excellent team management skills and the ability to create meaningful relationships with guests and colleagues
- Fluent English communication proficiency, expertise in a second language would be desirable
We are delighted to receive your CV now and will liaise with suitable candidates directly.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.