Boutique & Café Manager

The Peninsula London; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury hotel in London is seeking a creative Boutique & Café Manager to oversee operations and ensure exceptional Food & Beverage service. The role includes innovating product offerings, collaborating with culinary and marketing teams, and analyzing sales data. The ideal candidate will have at least 2 years of relevant luxury experience, strong knowledge of food and beverages, and exceptional team management skills. Fluent English proficiency is required, and proficiency in another language is a plus.

Benefits

Market leading remuneration

Service charge

Attractive benefits

Working with a highly experienced team

Qualifications

• Minimum 2 years of experience in a luxury food & beverage outlet.
• Strong food and beverage knowledge, especially in patisserie, tea, and coffee.
• Ability to create meaningful relationships with both guests and colleagues.

Responsibilities

• Innovate the food and retail offering for positive financial impact.
• Work with culinary and marketing teams to enhance online engagement.
• Analyze sales and stock data to improve efficiencies.
• Understand the London market for service improvement recommendations.
• Support the growth of the Boutique & Café team.

Skills

Team management

Food and beverage knowledge

Fluent English communication

Job description

The Peninsula London is excited to announce we are seeking a creative Boutique & Café Manager. This role will be responsible for the overall success of the operations of The Peninsula Boutique & Café, while upholding exceptional levels of Food & Beverage service to ensure an outstanding guest experience.

With its enticing street-level window displays and shopfront entrance, The Peninsula Boutique & Café welcomes both hotel guests and discerning Belgravia shoppers. Guests can browse among a delightful collection of signature Peninsula products, including artisanal chocolates and fine gifts for any special occasion. The café also offers a menu of casual, delicious all-day fare which can be enjoyed in the shop or at home.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market leading remuneration, service charge and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key accountabilities

• Constantly innovate the food and retail offering within The Peninsula Boutique & Café to ensure a market leading series of products bringing positive financial impact and brand exposure.
• Work closely with the Executive Culinary Team and Sales & Marketing team to drive online engagement through relevant platforms
• Establish, maintain, and analyse sales and stock data to ensure efficiencies and productivity
• Have a clear understanding of the London market and make recommendations to improve service and product offering through benchmarking
• Support the growth and success of the Boutique & Café Team

General requirements

• Minimum 2-year relevant experience in a Luxury Food & Beverage Outlet
• All-encompassing food and beverage knowledge with an appreciation of patisserie, tea and coffee
• Excellent team management skills and the ability to create meaningful relationships with guests and colleagues
• Fluent English communication proficiency, expertise in a second language would be desirable

We are delighted to receive your CV now and will liaise with suitable candidates directly.