Risk Management jobs in United Kingdom

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We are seeking a talented individual to join our Real Estate team at Marsh. This role will be based in London. This is a hybrid role that requires working at least three days a week in the office.

Property owners, operators, managers, and developers need to stay competitive in the dynamic world of real estate. Marsh's risk management solutions are an ideal support system for companies with bold visions.

The Claims Executive team provides specialised insurance claims services to clients and prospects of Marsh. The team is looking to grow and develop the current suite of services.

The Real Estate team focuses on driving value for a multitude of large and corporate clients—tailoring bespoke solutions based on the different needs of European, UK, and Residential investors.

We will count on you to:

• Act as the primary point of contact for a portfolio of Marsh Specialty Real Estate clients, setting tailored claims service strategies to meet their needs.
• Provide high-quality claims analysis and regular updates to clients on progress, challenges, and opportunities to enhance their claims journey and reduce costs.
• Identify and implement cost-effective solutions to improve the client’s claims experience, including audits, training, and claims preparation.
• Interact with top-tier Real Estate clients regarding claims arising under their property-related insurance portfolios, in conjunction with claims colleagues in our client service teams.
• Identify appropriate policy coverage on complex issues and analyze notifications to assist clients in managing risk exposure.
• Provide claims strategy advice, drive the claims process for clients, and participate in active claim strategy discussions, including client claim review meetings and liaising with the insurance market.
• Interact with insurers and their professional advisors on complex claims queries and policy coverage discussions to ensure smooth claims review for clients.
• Assess data such as loss statistics, key trends, and cost reduction opportunities to support recommendations for managing and minimizing the client’s total cost of risk.

What you need to have:

• Experience in complex Property and Property Owners’ Liability claims from a loss adjusting, broker, or insurer background.
• Previous client-facing experience, including leading client meetings.
• Excellent customer service skills and effective communication at all levels.
• Strong knowledge of the UK commercial insurance market and processes.
• Outstanding organizational skills for effective diary management and reporting.
• A desire to progress in complex claims management and advocacy within a client-facing role as part of a servicing team.
• Strong stakeholder management skills.
• Excellent communication and interpersonal skills.
• Negotiation and persuasive engagement skills.

What makes you stand out?

• A self-starter attitude with accountability and pride in your work.
• Ability to develop strong internal and external relationships.
• Confidence in presenting to diverse audiences and exceptional written communication skills.
• Experience in assisting clients with commercial claims cost reduction and process improvements.
• CII certification or other relevant professional qualifications.

Why join our team:

• We support your professional development through interesting work and supportive leadership.
• We foster an inclusive culture where you can collaborate with talented colleagues, create solutions, and make an impact.
• Our scale offers a range of career opportunities, benefits, and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy, and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. With annual revenue of $24 billion and over 90,000 colleagues, Marsh McLennan helps build confidence to thrive through the power of perspective. For more information, visit marsh.com or follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best talent and embrace diversity across various characteristics. We are an equal opportunities employer and committed to providing reasonable adjustments for candidates with disabilities. If you require adjustments, please contact us.

We support hybrid work, including remote work and the benefits of working together in the office. All colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office teams will identify at least one "anchor day" per week for in-person collaboration.