Claims Consulting Project Specialist

MARSH LLC.; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance brokerage is looking for a Claims Project Consultant to join its team in the UK. This hybrid role involves working closely with clients and internal teams to deliver claims projects that enhance efficiency and reduce costs. Candidates should possess strong experience in Motor and Liability claims, excellent organizational skills, and a proven ability to influence and build relationships. This position provides opportunities for professional development within a vibrant, inclusive culture.

Benefits

Professional development opportunities

Inclusive work environment

Competitive benefits package

Qualifications

• Focus on Motor and Liability Claims experience in legal or insurance contexts.
• Demonstrated background in cross-class claims handling.
• Ability to collaborate effectively within a team.
• Proven project management skills to maintain timescales and budgets.
• Skill in making impactful recommendations to senior leadership.

Responsibilities

• Deliver high-quality project output aligned with objectives and timelines.
• Identify sales opportunities for risk management solutions.
• Provide support in process streamlining and claims cost reduction.
• Develop relationships with Claims Executives and clients.

Skills

Legal / Insurance Claims industry experience

Claims handling knowledge

Team collaboration

Project ownership

Solution-focused recommendations

Confident communication

Influence and relationship-building

Education

ACII Qualification or equivalent

Job description

Claims Project Consultant

We are seeking a talented individual to join our Claims Consulting practice within Marsh Advisory. This role can be based in our Manchester, Birmingham or London Office. This is a hybrid role that requires working at least three days a week in the office. Some additional business travel will be required.

The role is a project role focused on the delivery of claims projects targeting a reduced cost of claim for Marsh clients. Your work will support prevention of incidents, better defence of claims, manage claims more effectively, manage claim vendors and TPAs, and help develop and train client personnel. The work also includes networking with internal customers and promoting our proposition to the wider Marsh business to help achieve business growth. The primary focus is on motor and liability claims for UK based clients. The successful candidate will need to build and maintain an excellent rapport with both our clients and colleagues across Marsh.

Key Responsibilities

• Work in conjunction with the Claims Consulting Leader to deliver high quality and consistent project output which meets client/project objectives and is delivered on time.
• Attend client and Marsh office visits.
• Identify and facilitate a pipeline of sales opportunities of effective risk management solutions for clients across Motor and Casualty risks.
• Work closely with internal stakeholders to ensure all tasks relating to Consulting work are dealt with promptly and with accuracy.
• Drive claims product development and the promotion of Marsh solutions to both clients and Insurers.
• Provide project support on claims matters such as process streamlining, identification of cost leakage, auditing of suppliers, benchmarking, claims cost reduction, training and supplier review/appointment, risk management and claim prevention/reduction strategies.
• Deliver industry material and coaching advice to client workforce.
• Develop a strong working relationship with Claims Executives, Client Executives, Clients, and Insurers.

Qualifications & Experience

• Legal / Insurance Claims industry experience with a focus on Motor and Liability Claims.
• Claims background and knowledge of cross-class claims handling.
• Ability to work as part of a team and within a collaborative environment.
• Ability to take ownership of own projects to meet timescales and budgets.
• Solution focus to enable recommendations to impact clients senior leadership teams and policy.
• Confident communicator and presenter.
• Ability to influence and build relationships.

What Makes You Stand Out

• Legal / Adjuster / Insurer Background.
• ACII Qualification or equivalent.
• Organisational Skills.
• Excellent Project Management Skills.
• Report Writing Skills.

Why Join Our Team

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Equality, Diversity and Inclusion

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.