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Overnight GSS Ambassador

Overnight GSS Ambassador
Davidson Hospitality Group
Maidenhead
GBP 20 000 - 30 000
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Overnight GSS Ambassador

Davidson Hospitality Group
Maidenhead
GBP 20 000 - 30 000
Description du poste
Property Description

Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!

Overview

Amara Cay Resort where laid-back luxury meets stunning ocean views. Picture swaying palm trees, a shimmering beachfront zero-entry pool, and lush tropical landscapes. Amara Cay features 110 tropical-inspired oceanfront rooms and suites, a lively Tiki Bar, Coastal-inspired restaurant ReelCatch, wedding and events spaces, thrilling watersports, 12 marina slips, wellness events, beachfront yoga, and more.

Amara Cay Resort is more than a resort; it is a retreat for the soul. Be a part of something bigger than yourself, where guest delight is our shared passion.

Responsibilities
  • Coordinates concierge type services for the guests and sets positive tone for arrival experience
  • Provide exceptional customer service and create a warm and welcoming atmosphere for guests
  • Assist guests with inquiries, requests, and provide recommendations for local attractions and dining options
  • Coordinate and handle guest transportation and luggage services
  • Anticipate guest needs and personalize their stay to exceed their expectations
  • Respond to guest complaints or issues promptly and professionally, ensuring guest satisfaction
  • Assist with concierge services such as booking reservations, arranging tours, and organizing special requests
  • Collaborate with other departments to ensure a seamless guest experience

Join our team of hospitality professionals and become a vital part of creating unforgettable moments for our guests. Apply now to become a Guest Services Ambassador and contribute to our commitment to excellence in guest service.

Qualifications
  • Enthusiastic and outgoing personality with a passion for delivering exceptional guest experiences
  • Prefer 1+ year customer service experience in hotels
  • Familiarity with local area and attractions
  • Ability to anticipate guest needs, good problem solving skills, judgment and reasoning
  • Ability to communicate effectively with the public and other Team Members
  • Strong computer skills
  • Present confident and professional appearance
Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match
  • Complementary Transportation to and from Homestead daily
  • Free daily lunch and dinner
  • Free Starbucks on Wednesdays

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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