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Epsom and St Helier Postgraduate Medical Centre (PGMC) offers a comprehensive educational programme for doctors in training as well as activities to support the Continuous Professional Development (CPD) of locally employed doctors (LEDs), medical consultants and general practitioners (GP).

The postholder will be a key member of the team, providing front of house services and supporting the educational programmes for local doctors.

• Providing front of house services including reception, audio‑visual support and general support to conference and events activities;
• Supporting the general programmes and events for Postgraduate Medical Education;
• Supporting educational programmes for Locally Employed Doctors (LEDs) in medicine, including Horus portfolio support, enhanced induction and practical procedure training days.

This is a customer facing role and the postholder will provide a front of house service for the postgraduate medical centres including answering queries face‑to‑face, over the telephone and via email, processing room bookings, setting up and closing down rooms and any ad‑hoc requirements to ensure training rooms meet users needs.

• Administering and organising the provision of education services for the medical specialities training programmes; including organising weekly teaching sessions and periodic regional study days, recording and monitoring training session attendance.
• Supporting meetings for medical specialities and the medical education department.
• Data entry and maintaining records.
• Responding to day‑to‑day issues and reporting faults to ensure a safe and secure learning and working environment is maintained.
• Co‑ordinating trust‑wide and cross‑site learning activities as part of the team.

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17 ‑ 000‑strong workforce.

Date posted: 24 December 2025

Pay scheme: Agenda for change

Band: Band 4

Salary: £32,199 – £34,876 a year (incl. HCAS – outer)

Contract: Permanent

Working pattern: Full‑time

Reference number: 200‑NN‑7458726‑RB

Job locations: Epsom and St Helier University Hospitals NHS Trust – Epsom Hospital (Dorking Rd, Epsom, KT18 7EG) and St Helier Hospital & QMH Children (Wrythe Lane, Carshalton, SM5 1AA).

• Education & Qualifications
  • GCSEs including Maths and English
  • A Levels or equivalent qualifications
• Desirable
  • Further training or qualifications in administration, education or healthcare
• Experience
  • Minimum 2 years’ administrative experience in an educational or healthcare environment
  • Experience of providing excellent customer service
• Desirable
  • Experience of working in a medical education or NHS setting
• Knowledge and Skills
  • Excellent organisational and time‑management skills
  • Strong communication skills, both written and verbal
  • Proficiency in Microsoft Office, particularly Word and Excel
  • Experience using online teaching platforms (MS Teams)
• Desirable
  • Knowledge of e‑learning systems and medical education structures
  • Experience of minute taking, report writing and data management
• Other skills
  • Proactive, enthusiastic, and professional approach
  • Ability to work independently and as part of a team
  • Flexible, reliable and able to adapt to changing priorities
  • Commitment to equality, diversity and inclusion

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

St George's University Hospitals NHS Foundation Trust

Address: Epsom and St Helier University Hospitals NHS Trust, Epsom Hospital Dorking Rd, Epsom, KT18 7EG; St Helier Hospital and QMH Children, Wrythe Lane, Carshalton, SM5 1AA.

Website: https://www.stgeorges.nhs.uk/