Senior Meetings & Events Executive

The Alexander Hotel Collection; Wonersh; On-site; GBP 26,000 - 28,000; Full time

Job summary

A prestigious hotel chain in the UK's beautiful Surrey is seeking a Senior Meetings & Events Executive. In this role, you will ensure successful sales for various events, including conferences and weddings. Ideal candidates have prior experience in hospitality sales and strong communication and organisational skills. With responsibilities spanning from handling enquiries to managing team workloads, you'll thrive in a flexible environment. Competitive salary and attractive benefits are offered, along with opportunities for bonuses.

Benefits

Sales bonus

4-5 weeks holiday with service

Car parking

Discounted hotel accommodation

Discounts at Utopia Spas

Qualifications

• Full time role, 40hrs per week including some weekends as required.
• Previous sales experience within a hospitality/events/wedding business essential.
• Smart appearance and friendly telephone manner.

Responsibilities

• Ensure success in selling the hotel for conferences, weddings, and events.
• Handle enquiries for functions including weddings and conferences.
• Support the sales team with showrounds and appointments.

Skills

Sales experience

Strong organisation skills

Excellent communication skills

Attention to detail

Job description

Senior Meetings & Events Executive

Barnett Hill Hotel, Blackheath Lane, Guildford, Surrey, GU5 0RF

About Barnett Hill Hotel

Barnett Hill is a beautiful Queen Anne style property, built in 1905, set within 26 acres of lovingly maintained gardens and woodlands, sitting in the heart of the Surrey Hill area of outstanding natural beauty just outside Guildford, Surrey. This idyllic location is 15 minutes from Guildford town and 45 mins from Central London. A recent exciting refurbishment and redevelopment has transformed this venue into a beautiful Country House Hotel. The hotel, including all bedrooms, has been completely refurbished and updated with the recent completion of the refurbishment of the Mews building to finish the transformation and increase the number of bedrooms to 56 in total. Our AA inspection has resulted in 4 Stars for the Hotel and 2 Rosettes for dining being awarded, so we are well on the way!

Events

Events cover a range of styles from conferences, corporate events, weddings, private dining, celebration dinners and party nights for the festive period. There are 5 meeting/function rooms along with 4 designated syndicate rooms. Events range from intimate dinners for 2 to corporate or wedding events up to 80 with evening functions with bar service for 120. Please see our guest website for further details of our facilities.

Salary

£26,000 - £28,000 depending on experience + monthly service charge payment + Sales bonus offering additional potential earnings of between £1,800 and £5,000 per annum.

Working Hours

Full time or Part time candidates considered, 24 to 40hrs per week including shift patterns and some weekends as required. Flexible hours eg 9.30-3.30pm considered for the right candidate with hotel events/wedding experience.

Responsibilities

• Working in a small sales team you will be required to ensure the success in both the reactive and proactive selling of Great Fosters Hotel in all aspects of conference, day meetings, weddings and banqueting.
• Reporting to our Sales and Events Manager, your role with have responsibility for ensuring success across the following areas;
• To reactively and proactively sell Barnett Hil Hotel in all aspects of conference and banqueting
• To handle telephone, email and online enquiries for functions including weddings, conferences and private dining
• Should the direct Sales team require support to carry out showrounds and appointments at the hotel, this will fall to the Sales Manager / Senior Sales Executive
• Completing the necessary administration to ensure the event is successful from a customer service and financial point of view
• To ensure the production of accurately and timely function information ensuring it is effectively communicated to the operational managers
• To generate new leads and enquiries as well as maintaining existing/return business
• Recommend ideas and initiatives to develop sales/revenue for meetings and events business
• Attending and contributing to daily and weekly operations meeting as well as the weekly sales meeting in the absence of the Sales Manager.
• Enforcing and monitoring of office standards and procedures, helping to support the team and managing workloads ensuring targets and deadlines are met.
• Train, coach and mentor team members in line with policies and work requirements
• Establish and maintain a process for good organisation of the events office and distribution of information to hotel departments.
• Maximising sales through effective diary management, sales events and show rounds and client entertaining at on-site and off-site events and exhibitions. Creating showcases to promote weddings at Great Fosters.
• Responsible for distribution of the sales inbox daily, ensuring appropriate personnel are allocated to bookings, ie size/availability/workload monitoring.
• Ensure achievement of all Mystery Guest Service standards to ensure guest satisfaction at each stage of the sales and events process.
• In the Sales Manager’s absence, you will be responsible for the day to day running of the sales office and will be the main point of contact for the office, and to attend internal meetings, ie. Operations / morning meetings

Requirements

• Full time role, 40hrs per week including some weekends as required. Example shifts; 8am-4.30pm / 9am – 5.30pm / 10am – 7pm
• Previous sales experience within a hospitality/events/wedding business essential
• Smart appearance and friendly telephone manner
• Strong organisation skills
• Excellent written and verbal communication skills
• Excellent attention to detail

Benefits

• Sales bonus in operation following completion of 3-month probationary period
• 4 weeks holiday rising to 5 weeks with service
• 8 Bank holidays
• Free car parking

Additional Benefits

• Discounted hotel accommodation for yourself and your family at all hotels
• Discounted hair treatments at our two Utopia Spas
• Discount off all food & beverage at all hotels
• Discount of individual treatments booked in our two Utopia Spas
• Discount on retail products in our two Utopia Spas
• Refer a friend staff recruitment scheme
• Your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday