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Travel customer representative
Job summary
A travel service agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This remote role involves responding to inquiries, assisting with bookings, and providing information about travel policies. Ideal candidates have strong customer service skills, great communication, and a passion for travel. You will enjoy flexible scheduling and opportunities for growth within the agency, along with travel perks and training in a supportive environment.
Benefits
Qualifications
- Strong customer service experience, preferably in travel or hospitality.
- Organized, dependable, and proactive with high attention to detail.
- Comfortable with technology and quick to learn booking platforms.
Responsibilities
- Respond promptly to client inquiries via email, phone, and messaging.
- Assist with travel bookings, changes, cancellations, and requests.
- Provide accurate information about destinations and travel policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
Skills
As a Travel Customer Representative you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries resolve issues provide booking updates and ensure that every interaction reflects our commitment to exceptional service.
- Respond promptly and professionally to client inquiries via email phone and messaging platforms.
- Assist with travel bookings changes cancellations and special requests.
- Provide accurate information about destinations travel documents and agency policies.
- Follow up with clients to confirm trip details and satisfaction.
- Handle concerns or complaints with empathy and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong customer service experience (preferably in travel or hospitality).
- Organized dependable and proactive with a high attention to detail.
- Comfortable with technology and quick to learn booking platforms and systems.
- Passion for travel and helping others plan unforgettable experiences.
- 100% remote work with flexible scheduling.
- Opportunities for growth within the agency.
- Travel perks and exclusive industry discounts.
- Supportive team environment with ongoing training.
If youre enthusiastic about travel and love creating memorable experiences for others wed love to hear from you. Apply today and start your journey with Getaway Travel Agency USA!
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.