Product Proposition Governance Apprentice

LegalAndGeneral; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading financial services company is seeking a Product Proposition Governance Apprentice to ensure product compliance and customer focus within Workplace Savings. This role offers the chance to build a career in a dynamic team environment that values innovation and collaboration. You will support product governance, conduct customer research, and maintain regulatory standards, enhancing the market position while driving customer satisfaction. The position includes a comprehensive benefits package with performance-related bonuses.

Benefits

Annual performance-related bonus

Generous pension contribution

Life assurance

Healthcare Plan

25+ days holiday

Competitive family leave

Electric car scheme

Discounts on products and stores

Qualifications

• Holding or working towards a 2:1 degree in any discipline.
• Demonstrating curiosity and desire to learn.
• Showing awareness of Workplace Savings products.
• Communicating clearly and working collaboratively.
• Paying attention to detail and managing tasks carefully.
• Understanding the importance of compliance.
• Being passionate about improving customer support.
• Bringing a proactive attitude.

Responsibilities

• Support governance administration of Workplace Savings products.
• Build knowledge of current propositions and regulations.
• Assist with Product Risk Reviews.
• Analyse customer activity for potential harm.
• Process due diligence documentation.
• Update customer literature to meet regulations.
• Record and review risks with Operational Risk team.
• Conduct customer research and product testing.

Skills

Curiosity and a desire to learn and innovate

Awareness of Workplace Savings products and market dynamics

Clear communication and collaborative working

Attention to detail

Understanding of compliance and customer outcomes

Proactive attitude and ownership

Education

2:1 degree in any discipline

Job description

Join us in shaping the future of Workplace Savings. As a Product Proposition Governance Apprentice you’ll play a key role in ensuring our products remain market‑leading, compliant and customer‑focused. This is a fantastic opportunity to build your career in a dynamic team that values curiosity, collaboration and continuous improvement

What you’ll be doing:

• Supporting the governance administration of Workplace Savings products
• Building knowledge of current propositions and regulatory developments
• Assisting with Product Risk Reviews in line with internal processes
• Analysing customer activity to identify indicators of potential harm
• Processing due diligence documentation and maintaining oversight of assets
• Updating and approving customer and adviser literature to meet regulations
• Recording and reviewing risks in partnership with the Operational Risk team
• Conducting customer research and product testing to meet Consumer Duty standards

Qualifications:

• Holding or working towards a 2 : 1 degree in any discipline
• Demonstrating curiosity and a desire to learn and innovate
• Showing awareness of Workplace Savings products and market dynamics
• Communicating clearly and working collaboratively across teams
• Paying attention to detail and managing tasks with care
• Understanding the importance of compliance and customer outcomes
• Being passionate about improving support for customers
• Bringing a proactive attitude and willingness to take ownership

Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer :

• The opportunity to participate in our annual performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday plus public holidays 26 days after 2 years service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer both for our own products and at a range of high street stores and online
• In 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information:

At L&G we believe it’s possible to generate positive returns today while helping to build a better future for all.

If you join us you’ll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time term‑time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Remote Work: No

Employment Type: Full‑time

Key Skills

Anti Money Laundering, Healthcare Attorney, Desktop Support, Data Entry Operation, Home Care, Adobe Photoshop

Experience: years

Vacancy: 1