Quality Assurance Analyst jobs in United Kingdom

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Essex Highways is responsible for managing and maintaining one of the largest highway networks in the country: 5,000 miles of roads and around 5,000 miles of footways. Essex Highways is a delivery partnership between Essex County Council and our contractual partner.

As a Highways Inspector, you will deliver a safe, sustainable, and effective highway network for all road users by way of routine Monthly, Quarterly and Annual inspections. Routine inspections of the network are to identify defects which meet our investigatory levels as outlined in the maintenance strategy. All identified issues are then risk assessed and logged onto a mobile capture device.

The Role

·Responsible for carrying out inspections and recording the condition of the public highway to ensure it is maintained to a standard acceptable to the Highways Authority

·Responsible for raising defects using data capture devices to enable the delivery teams or utilities to plan and prioritise work accordingly, that meet the appropriate Essex County Council policies

·Responsible for providing advice, guidance and information to stakeholders, partners and customers. Responding to complaints, including guiding customers if no action is to be taken

·Responsible for identifying sites of accident claims, checking works history and specification for safety compliance. Preparing documentation and attending court hearings to give evidence as a professional witness, to enable resolutions to be fully informed

·Specific individual and shared targets and objectives are defined annually within the performance management framework

·Other Ad Hoc duties to fulfil the requirement of the role

About You

Educated to RQF Level 3 (A Level) or equivalent by experience. A City and Guilds qualification relevant to highway engineering or ONC or equivalent, is desirable.
• Knowledge of Highway Authority and Local Government policies, practices and procedures in relation to highways maintenance, including Health and Safety Legislation as it affects works on the highway including Construction, Design and Management Regulations and traffic management.
• Provide practical advice and solutions to problems and ensure that tasks are followed through, loose ends are tied up and the job is completed.
• Excellent communication skills, both verbal and written, with the ability to build strong partnerships with contractors, Members and the public.
• Inspections are carried out either by walking or by car, as defined by the Councils policies. The postholder will be required to walk substantial distances each day.

At Ringway Jacobs we recognise that our people make the difference, and in order to do what we do well, particular care is taken in nurturing and investing in our people. That’s why you will always be given the opportunity to utilise your expertise and develop your career.

Ringway Jacobs recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles. We therefore welcome applications from people looking for an alternative working pattern e.g. part-time hours, job share etc. Please let us know on your CV or cover letter if this is what you are looking for.

In return for your hard work you will receive:
- Sick Pay
- Competitive salary
- Opportunity to purchase up to 5 days extra leave
- A variety of discounts through our “RJ Rewards” app, including restaurants, holidays, days out etc
- Life Assurance
- Employee Assistance Programme
- Pension scheme

The Company

We are Ringway Jacobs, a leading highways service provider working with local authorities across the UK. Formed in 2005, specifically to provide road network management solutions to local government, our unique blend of engineering capability, innovation and customer care make us the best in class. We support over 10,000 miles of highways, 10,000 miles of footway, almost 7,800 miles of public rights of way and 242,000 street lights. We excel in delivering safe, sustainable service excellence, through our passion, integrity and collaborative culture.

Ringway Jacobs is an equal opportunities employer. We wish to ensure equality of opportunity in employment and the fair treatment of all our employees.