Operations Analyst jobs in United States

Location: This is a full-time role based in Slough, UK, Hybrid Working.

Today, Lonza is a global leader in life sciences operating across five continents. Our greatest scientific solution is dedicated people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world.

• An agile career and multifaceted working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• A variety of benefits dependent on role and location.

• Act as Salesforce.com champion within the Licensing Business.
• Design, analyze, and present commercial data, including metrics and KPIs, to support decision-making and clarity to the different licensing commercial teams.
• Develop dashboards and reporting tools to track customer negotiations and help to define with commercial teams criteria for classification of licensing agreements.
• Support the end-to-end overview of customer data for licensing; creating a customer profile with the various agreements and history.
• Support projects within the Customer Support team, including but not limited to CRM and CLM implementation, as well as contract preparation and ad-hoc back-filling of the team if and when needed.

• Minimum three years work experience in a commercial operations role; adept in Microsoft Suite (Excel, PPT, SharePoint).
• Salesforce.com super-user; must have strong knowledge of commercial processes and confirmed ability to harmonize across various collaborators.
• Proactive demeanor and autonomy to take initiative, with effective communication skills to work in a global environment with team members of varied strengths.
• Bachelor's degree or equivalent experience is required.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only an outstanding privilege but also an excellent responsibility. At Lonza, we respect and protect our people and our environment.

People come to Lonza for the challenge and creativity of solving sophisticated problems and developing new insights in life sciences. In return, we offer the happiness that comes with improving lives all around the world.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.