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We are currently recruiting for a Resourcing Account Manager. The successful candidate would ideally be based out of the Midlands for occasional trips to the Office, however the role could also be remote.

Job Description

We are looking for a commercially minded Resourcing Account Manager to support our Rail Business Manager in resourcing and managing exceptional engineers and assisting with Client engagement. Prior talent acquisition/recruitment experience is a must. This role is crucial to ensuring our current growth plan through 2025 and beyond.

You will be actively managing accounts and engaging with Client stakeholders to manage and grow existing accounts across multiple projects. You will be the point of contact for the customer and our engineers onsite.

Recruitment:

• Utilise a variety of sourcing methods, including job boards, social media (e.g., LinkedIn), networking, referrals, and headhunting techniques, to identify and attract qualified candidates.
• Develop engaging and effective job adverts.
• Screen applications and CVs to assess candidate suitability against job requirements.
• Conduct thorough telephone and face-to-face interviews to evaluate candidate skills, experience, qualifications, and cultural fit.
• Manage the candidate journey, providing regular updates and constructive feedback.
• Coordinate interviews.
• Build talent pools.

Customer Management:

• Develop strong relations with existing clients.
• Grow our network within existing clients.
• Fully understand clients' needs and advise on the most effective solutions.
• Track and report project status.

Staff Management and Retention:

• Ensure staff are onboarded successfully.
• Meet regularly with staff onsite to ensure high staff morale and engagement, fully understanding theirs and client needs.
• Act as the go-to contact for timesheet and pay queries, resolving issues efficiently.
• Report staff feedback.
• Assist in yearly reviews.

All our partnerships are based on transparency and trust; we pride ourselves on delivering an unrivalled service. Our staff are core to our business, and being an employer of choice is vital to delivering this. You will be a key aspect of maintaining this status and relations with staff onsite at customers. You will also spend time developing your network and market knowledge and be able to drive that expertise back into the business.

Qualifications:

• Networking skills - key to your success.
• A demonstrable history.
• A drive to succeed.
• Confident communicator - People are our business.
• A focus on delivering to objectives and timelines.
• Inquisitive nature - Asking questions to further yourself and the business.
• Commercially minded, able to spot potential opportunities and feed into the business.

Additional Information:

• Salary/rate will depend on experience.
• 25 days’ holiday plus bank holidays.
• Bonus.
• Employee Assistance Programme.