Business Admin Apprentice

Middlesbrough College Group; Tees Valley; On-site; GBP 15,000; Full time

Job summary

A prominent educational institution is looking for a Business Administration Apprentice to support various administrative functions. This role involves managing the CRM system, preparing administrative packs, and communicating with employers. Candidates should have at least 3 GCSEs, including Maths and English. The position offers a salary of £14,565, extensive training, and a supportive environment with numerous benefits. There is a full-time contractual basis for 24 months with 30 days of annual leave plus bank holidays.

Benefits

Subsidised health scheme

Free gym membership

Professional development opportunities

Discounted gift cards

Cycle to Work scheme

Qualifications

• Candidate must have at least 3 GCSEs, including Grade 4 or above in Maths and English.
• Commitment to undertake any mandatory training relevant to the role.

Responsibilities

• Maintain and update the CRM system with accurate data.
• Assist in organization of apprenticeship and training documentation.
• Communicate professionally with employers.
• Support lead generation activities by recording potential contacts.
• Manage documentation for onboarding candidates and employers.

Skills

CRM System Management

Administrative Skills

Professional Communication

Lead Generation

Education

At least 3 GCSEs including Grade 4 in Maths and English

Job description

Job Title: Business Administration Apprentice

Location: Middlesbrough College Main Campus, TS2 1AD

Department: Business Engagement & Partnerships

Reporting to: Associate Director Business Development

Salary: £14,565 per annum for first 12 months rising to National Minimum Wage for Age

Annual Leave: 30 days per annum plus bank holidays

Contractual hours: 37 hours per week

Basis: Full time, Fixed Term for 24 months

Join Our Team

Ready to dive into the world of business and make your mark? This is your chance to kickstart a rewarding career with real purpose and progression!Join our energetic department as a Business Administration Apprentice and become an essential part of a team that’s driving exciting projects and creating real opportunities for others. You won’t just be making tea — you’ll be making things happen.

What You’ll Be Doing:

As a Business Administration Apprentice, you will:

• CRM System Management - Maintain and update the Customer Relationship Management (CRM) system, ensuring accurate and timely data entry to support business development activities.
• Administrative Pack Preparation - Assist in the creation and organisation of administrative packs for apprenticeship and commercial training programmes, ensuring all documentation is complete and compliant.
• Employer Liaison - Communicate professionally with employers to support apprenticeship and commercial training processes, including service coordination and follow‑ups.
• Lead Generation Support - Contribute to lead generation activities by identifying and recording potential employer contacts, helping to expand the organisation’s network and opportunities.
• Document Coordination - Manage the collection and tracking of documentation from candidates and employers, supporting a smooth and efficient onboarding process.

What We’re Looking For:

We seek candidates who:

• Have at least 3 GCSEs, including Grade 4 or above in Maths and English (or equivalent).
• Can commit to undertake any mandatory training relevant to the role.

What’s in it for you?

The college offers an excellent benefits package which includes:

• Health & Wellbeing – Subsidised health scheme, free gym membership, and 24/7 counselling for you and your family
• Family‑Friendly Policies – We offer family‑friendly policies, flexible hours, and support for all of life’s big moments
• Employee Assistance Programme (EAP) – Confidential support for you and your family, including counselling, legal and financial advice, and wellbeing resources
• Professional Development – Extensive training, mentoring, and career progression opportunities
• College Extras – Save money, feel great, and go green with:
  • Up to 15% cashback at top retailers & restaurants
  • Discounted gift cards for big brands
  • Home & Tech upgrades via salary sacrifice
  • Cycle to Work scheme
  • Coming soon: EV Leasing
  • Pension Schemes – Teachers’, LGPS & NEST
  • Discounted car parking on site

For further details and to discuss the role in more detail, please contact Peter Donnelly, Associate Director Business Development, on [e-mail]

Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship for this role.

Ready to Make a Difference? Apply Early!

We reserve the right to close this advert early if we can appoint to the vacancy before the advertised closing date. We therefore encourage applicants to submit their applications as soon as possible.

SAFEGUARDING

Middlesbrough College is committed to safeguarding and promoting the welfare of all our students, including children, young people, and vulnerable adults. We expect all staff to share this commitment.

This role involves regulated activity and direct contact with children and young people. The successful candidate will be expected to uphold the highest standards of safeguarding practice.

We follow Safer Recruitment practices in line with the statutory guidance in Keeping Children Safe in Education. All successful applicants will be required to complete mandatory pre‑employment checks, including an enhanced DBS check, satisfactory references, an online search, and proof of eligibility to work in the UK.

This post is exempt from the Rehabilitation of Offenders Act 1974. All convictions, cautions, and bind-overs, including those regarded as ‘spent’, must be declared, subject to the DBS filtering rules.

It is a criminal offence to apply for this post if you are barred from engaging in regulated activity with children.

Middlesbrough College is an equal opportunities employer and welcomes applications from all sections of the community.

Holiday Update

Our College will close for the festive break on Friday 19 December 2025 and reopen on Monday 5 January 2026. If you’ve applied for a role, thank you! We’ll review applications and get back to you in January.

Wishing you a happy holiday season!

Please view the job description here - Business Apprenticeship Job Description