Network Engineer jobs in United Kingdom
IT Support Engineer — Path to Support Desk Manager
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Senior AWS Solutions Architect - Pre-Sales & Advisory
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Pearson Carter
IT Support Engineer — Path to Support Desk Manager
Job summary
A premier IT services company in Chester is seeking an IT Support Technician dedicated to delivering a professional service. The role involves managing incidents, configuring networking hardware, and supporting VoIP systems. The ideal candidate has around 5 years' experience in IT support and is poised for growth into management. The company offers competitive pay up to £35,000, team lunches, employee perks, and a supportive team culture that encourages personal development.
Benefits
Qualifications
- Demonstrated effective skills in support with proven experience in an IT Support role.
- Experience with Hyper-V and Server OS.
- Experience with VoIP/Yeastar Hosted Phone Systems.
- Excellent knowledge of Microsoft technologies.
- Strong communication skills.
Responsibilities
- Manage incidents and support requests to 2nd/3rd Line level.
- Setup of Firewalls, Routers, Switches.
- Transition onboarding of new clients.
- Conduct regular system checks and audits at customer sites.
- Enforce service levels and team ethos.
- Take support calls and solve technical issues.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.