IT Support Engineer — 1st/2nd Line for Global Team

Ad Warrior Ltd; Huntingdon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A reputable company in Huntingdon seeks an IT Support Engineer to provide essential support across its global offices in an engaging and dynamic environment. The role involves hands-on troubleshooting for both desktop and server issues, ensuring systems are stable and secure. Ideal candidates will have over 3 years of experience in IT support, excellent customer service skills, and a solid understanding of both Windows platforms and enterprise applications. If you're ready to take on new challenges and work collaboratively, apply now!

Qualifications

• Minimum 3 years' experience in IT support role.
• Strong Windows desktop and server support skills.
• Experience managing antivirus/endpoint security products.

Responsibilities

• Provide 1st and 2nd line support for global colleagues.
• Manage Service Desk and ticket management processes.
• Perform project tasks as required by the IT team.

Skills

Windows desktop support

Windows server support

Technical problem-solving

Customer service

Network management

Tools

Microsoft Exchange

Office 365

Active Directory

VMware ESXi

Job description

A reputable company in Huntingdon seeks an IT Support Engineer to provide essential support across its global offices in an engaging and dynamic environment. The role involves hands-on troubleshooting for both desktop and server issues, ensuring systems are stable and secure. Ideal candidates will have over 3 years of experience in IT support, excellent customer service skills, and a solid understanding of both Windows platforms and enterprise applications. If you're ready to take on new challenges and work collaboratively, apply now!