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Sanctuary provides in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not‑for‑profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.

We have an opportunity for a Maintenance Surveyor to join our Housing and Property team, based at our Radford office in Plymouth. The role is primarily lone working, within a team of Surveyors covering Sanctuary properties in the Devon area.

• Undertaking void specification surveys and managing contractors to complete works as specified to be handed back to lettings team. Project management of planned works
• Undertake damp/mould surveys with ability to effectively scope remedial works and manage contractor to complete works as specified
• Undertaking legal disrepair surveys with aim to address all defects we as landlords would be liable for while also having the knowledge to dispute claims we would not be liable for to effectively address claims we receive. This would also entail producing comprehensive reports with inclusion of a scotts schedule
• Undertaking general dilapidation surveys and effectively scope and produce remedial specifications for a contractor to work from and complete
• Attending and contributing to onsite meetings
• Coordinating and maintaining relationships with internal and external stakeholders, ensuring they are kept informed of progress by providing clear and precise updates
• Managing external contractors to ensure maintenance work is carried out in accordance with contract specifications and programmes, ensuring good value for money is obtained and a high quality of workmanship is maintained
• Carrying out stock condition surveys as required

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to AssocRIC, MRICS or CIOB, Degree, HND or HNC in Surveying or currently undertaking the qualification. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Proven experience in working with others to deliver property related works, including indirect reports and third‑party suppliers
• Experience of working within a building, surveying and maintenance environment
• Must have good commercial awareness to ensure we obtain best value for money
• Working knowledge of legislations and best practice
• Ability to extract and interpret computerised information and documentation
• Proficient user of Microsoft packages
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

We provide in-house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• Role salary is £36,850 with an additional policy allowance of £5,549 per annum (rising to £38,790 with an additional policy allowance of £5,841 per annum after 12 months, subject to satisfactory performance)

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – propertyservices.rec@sanctuary.co.uk

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.