Medical Receptionist - Patient Care & Front Desk

GP Practice in Wales; Mold; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local medical practice in Mold is seeking a dedicated Medical Receptionist to support day-to-day operations. Responsibilities include providing a high standard of care on the phone and online, managing patient enquiries, and working with a supportive team. Ideal candidates are reliable, enthusiastic, and have experience in customer service or prior roles within the NHS. Join us in providing care to nearly 11,000 patients while ensuring smooth administrative operations. Competitive pay offered.

Qualifications

• Experience using computer-based systems and customer service skills.
• Previous GP or NHS experience is preferred.

Responsibilities

• Maintaining a high standard of patient care, on the telephone, or via online eConsult.
• Dealing with patient enquiries including registrations and explaining procedures.
• Collecting and recording dispensing fees, providing receipts.
• Ensuring the reception desk is attended at all times.
• Opening and closing premises when necessary.
• Working as part of a wider administrative team.

Skills

Customer service skills

Computer based systems experience

Job description

A local medical practice in Mold is seeking a dedicated Medical Receptionist to support day-to-day operations. Responsibilities include providing a high standard of care on the phone and online, managing patient enquiries, and working with a supportive team. Ideal candidates are reliable, enthusiastic, and have experience in customer service or prior roles within the NHS. Join us in providing care to nearly 11,000 patients while ensuring smooth administrative operations. Competitive pay offered.