Market Research jobs in United Kingdom

Location: London

Other locations: Anywhere in Region

Requisition ID: 1626621

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With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new “Centre of Excellence” (CoE) to support SaaS solutions throughout their lifecycle.

The objectives of the SaaS CoE are twofold:

• Operational management of Tax and Law SaaS solutions
• Sales enablement and support to drive the market success of these solutions

The SaaS CoE currently supports Tax and Lax solutions Global VAT Reporting Tool (GVRT), Global Tax E-invoicing Solution (GTES), Mandatory Disclosure Regime (MDR) Web, EY GloBE Engine (Pillar II/BEPS) and Data Permissions Navigator (DPN), and this number of solutions is expected to grow rapidly.

In joining the SaaS CoE, you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports.

EY is looking for a product lead to help develop and manage its ground-breaking product GTES, which looks to reimagine how our clients can manage their global e-invoicing and e-reporting obligations in this dynamic and rapidly growing area. As part of our new Global SaaS business, you will work with our Product Owner to develop GTES from proof-of-concept to production. You will have broad experience across the product lifecycle and be excited by the opportunity to join a growth business within an established firm.

The successful candidate will work collaboratively with cross-functional teams to ensure the effective execution of the product strategy, prioritize the product backlog, and ensure successful delivery of the product. The ideal candidate should have an understanding of the electronic invoicing landscape, as well as the Agile development methodology.

Our global reach and combination of tax, tech, and client knowledge make us the perfect platform to build your career.

• Assist the GTES Product Owner in defining the vision, strategy, and roadmap for the product
• Research current and emerging technologies, market trends and competitor capabilities
• Provide market insights to and representing GTES before various stakeholder groups
• Assist in developing performance measures to assess the success of products and features and resolve vital enhancements
• Support global product governance by contributing to steering decks and driving actions against a plan
• Support product plan execution, collaborating with the GTES Product Owner, engineering, product and other teams
  • Handle the Technical Product and Functional Product Leads for GTES, as well as junior product team members
  • Oversee high‐level requirements gathering by the Functional Product Lead, ensuring the accurate maintenance of a product backlog, prioritizing features based on business alignment and customer feedback
  • Oversee high‐level requirements gathering by the Technical Product Lead to define and deliver the technical requirements, for product deployment and support
  • Support the engineering team by defining the product roadmap, managing and prioritizing development activity, and working with the Technical Product and Functional Product Leads to QA development work
  • Maximize value delivered by the engineering team by ensuring effective and timely delivery
  • Collaborate with the Scrum Master and Business Analysts to plan sprints, sprint reviews, and retrospectives
  • Support local countries with high-level stakeholder management on requirements gathering and testing
• Works closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met
  • Support the sales teams with advice on new product features and technical changes, and participating in and running product roadmap webinars/demos

We are looking for people with excellent communication abilities with relevant experience in a commercial position.

• Confidence and maturity to work effectively with senior leaders across the Business Unit and beyond
• Good interpersonal and communication skills, as well as executive presence
• Skilled at explaining technical information in a manner which is understood by non-technical clients
• Knowledge of the software development cycle and project management methodologies
• Proven relationship management abilities to work effectively with clients, project teams and vendor across multiple geographies
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Strong decision-making ability, balancing what is right with what is realistic
• Ability to work and team with a multitude of different people from various parts of the Business and IT
• Possess a high energy level, sense of urgency, decisiveness, and an ability to work well under pressure

• 7+ years experience in a commercial role within a large global organization ideally within the tax or technology market
• Certifications in Product Management, Portfolio Management and Project Management would be beneficial to performing this role
• Strong understanding of the electronic invoicing landscape and related technologies
• A familiarity with Indirect Taxes would be advantageous, but not essential
• In-depth knowledge of Agile development methodology
• Strong knowledge of MS Office applications

• Work experience in a professional services industry
• Familiarity of EY internal processes would be an advantage
• Prior experience on other products would be helpful
• Certifications in Microsoft technology stack would be advantageous to this role

• Ability to prioritise overall deadlines and provide supervision of junior members of distributed team
• Provides formal and informal coaching on-the-job to grow junior team members to their full potential
• Delivers results through individual contribution and ability to lead junior team members
• Solid influencing skills are required to work with other departments or leaders and encourage effective feedback for all team members with partners beyond the team
• Coaches, mentors, develops less experienced product managers, product analysts!

At EY, we’ll develop you with future-focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

Are you ready to shape your future with confidence? Apply today.

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