Associate

PUBLIC; Greater London; Hybrid; GBP 35,000; Full time

Job summary

A digital transformation partner in Greater London is looking for an Associate to collaborate on projects aimed at empowering government departments with technology solutions. The role entails in-depth research, market analysis, and developing client-ready deliverables that support decision-making. Ideal candidates will have strong analytical skills, proactive attitudes, and effective communication abilities. The position offers a salary of £34,398.75 with various benefits including hybrid working options, learning budgets, and wellness support.

Benefits

MacBook for work

Hybrid working flexibility

Enhanced company pension scheme

Paid days off for learning and volunteering

Annual learning budget

Wellness budget

Generous holiday

Cycle to Work Scheme

Discretionary bonus scheme

Qualifications

• Experience in collaborative project environments.
• Ability to manage competing time commitments.
• Strong attention to detail and analytical skills.
• Effective communication in written and verbal forms.

Responsibilities

• Collaborate closely on project planning and delivery.
• Assist in winning new business with proposals and presentations.
• Support strong relationships with clients throughout project lifecycle.
• Work across departments to ensure effective project delivery.

Skills

Client-facing experience

Analytical skills

Proactive attitude

Communication skills

Interest in technology in public sector

Familiarity with Google Workspace and MS Office Suite

Job description

About PUBLIC

PUBLIC is a digital transformation partner committed to helping the public sector turn innovative ideas into practical solutions. Combining our expertise around government policy, delivery and technology, we aim to build a public sector that is powered by new technologies and innovative ways of working to achieve better outcomes for citizens. This mission is what drove us to create PUBLIC and is what continues to drive everything we do.

We started PUBLIC because we were collectively frustrated that the technology revolution we were witnessing was not having a positive enough impact on the public sector. With the ambition to put ‘GovTech’ on the map, PUBLIC emerged as a trailblazer in bridging this gap between government and innovative tech.

Today, PUBLIC works with a diverse range of organisations including the UK Ministry of Defence, the UK Department for Business and Trade, the European Commission, the Crown Commercial Service, National Grid and the NHS, to name a few. We support these organisations with their digital transformation through our full suite of services, delivering strategic advising, learning and digital upskilling programmes, digital product delivery and policy monitoring and evaluation.

We are proud to be a go-to digital transformation partner for the public sector and continue to work rigorously to provide greater value for our clients and achieve greater impacts on the services they deliver for citizens. As we continue to evolve as a business, this vision to build a better public sector will remain our north star - informing our decisions, guiding our growth and energising our dedicated team of innovators.

Commitment to Diversity & Inclusion

PUBLIC is deeply committed to maintaining a diverse, inclusive and safe workplace that embraces individuals from all walks of life. We are an equal opportunity employer and actively encourage applications from people of all backgrounds, experiences, and perspectives. This includes, but is not limited to, those with neurodiversity, disabilities, members of the LGBTQ+ community, individuals from all ethnic and racial backgrounds and veterans. We believe that a wide range of voices enriches our team and drives innovation.

As a proud signatory of the Armed Forces Covenant, we are dedicated to supporting the Armed Forces community and welcome applications from service leavers, reservists, veterans, and their families. We are also committed to creating an environment free from discrimination, where everyone feels respected and can thrive.

Candidates from non-traditional backgrounds and underrepresented groups are strongly encouraged to apply. To facilitate an equitable hiring process and minimise unconscious bias, we blind review all applications in the initial stages through questions thoughtfully designed to help you demonstrate your skills and unique potential.

The Role

As an Associate, you'll be a vital part of our team, working closely with Senior Associates and other colleagues to empower government departments and local authorities to harness the power of technology in tackling critical challenges. You'll delve deep into their needs through in-depth research, including desk research and user interviews, to identify and evaluate potential solutions.

This involves analysing the policy landscape and conducting market research to understand the feasibility and impact of different technological interventions. Under the guidance of experienced team members, you'll then synthesise your findings into compelling, client-ready deliverables such as reports and presentations. You'll contribute to presenting your work to senior stakeholders, clearly articulating the benefits and trade-offs of various options. Ultimately, your goal is to provide evidence-based recommendations that enable our clients to make informed decisions about technology adoption and implementation, all while collaborating effectively within our dynamic and supportive team.

Key Responsibilities

• Collaborate closely on the planning, execution and delivery of defined projects or workstreams, working alongside Project Leads and Senior Associates to ensure all outputs meet high-quality standards and client needs. This includes helping to manage resources, track progress, identify and mitigate risks and translate key project learnings into actionable insights that drive growth and service transformation.
• Assist in winning new business by contributing to the creation of compelling and persuasive proposals, bids, presentations and marketing collateral. This includes conducting research, collaborating with subject matter experts and helping to tailor content to target audiences to effectively communicate value propositions.
• Support the establishment and nurturing of strong relationships with clients, assisting Senior Associates and Project Leads as a point of contact and ensuring client needs are met throughout the project lifecycle.
• Work closely with colleagues across different departments and the wider business to ensure seamless project delivery and effective knowledge sharing.
• Cultivate a foundational understanding of topic areas that align with PUBLIC's strategic goals. This includes conducting research, supporting thought leadership initiatives and contributing to the quality of project deliverables.
• Actively seek out opportunities for professional development and contribute to a supportive team environment.

Skills Required

• Experience working in client-facing or collaborative project environments.
• Proven ability to work proactively and autonomously, effectively managing competing time commitments and varied responsibilities.
• Strong analytical skills and exceptional attention to detail, with the ability to gather and use both qualitative and quantitative evidence to inform arguments and recommendations.
• Strong written and verbal communication skills, with a proven ability to contribute to written outputs and presentations for external audiences.
• Interest in and knowledge of emerging uses for technology in the wider public sector.
• Confidence and proficiency in using both Google Workspace and MS Office Suite tools.

What You Don’t Need

A traditional educational background. We are looking for people with the right attitude, a willingness to learn, and a passion for what we do.

Visa

All applicants must have a legal Right to Work in the UK that is not dependent on the employer holding a sponsorship licence. We are currently in the process of applying for a Home Office Sponsor Licence. Therefore, we cannot issue Certificates of Sponsorship (CoS) or sponsor any employment-based visa applications (for example; Skilled Worker visa, Global Business Mobility routes, or any other sponsored visa) at this time. We are seeking candidates who already hold an independent, long-term Right to Work in the UK (valid for a minimum of 12 months).

Salary and Benefits

Salary for this position will £34,398.75 per annum.

Like the rest of the company, you’ll benefit from:

• A MacBook for work, plus a £300 home office budget for your ideal setup
• Hybrid working flexibility, agreed with your line manager
• An enhanced company pension scheme with a 5% match
• 6 paid days off per year (3 for learning and development, 3 for volunteering), a £300 annual learning budget and access to the 5Mins platform
• £300 annual 'Wellness Budget' for gym, yoga, or whatever supports your wellbeing
• 25 days holiday (increasing to 30 days) pro-rata, plus bank holidays and Christmas Shutdown
• Up to 30 days a year to work from outside your employed country
• Access to our Cycle to Work Scheme and Forest Bikes
• Community groups, team-led activities and regular All Team socials
• A discretionary bonus scheme

What to expect from the application process

• Application submission: Answers to initial questions to help us understand your reason for application alongside your CV.
• 1 way video call: Video screening where we ask questions about your experience
• 1.5hr Skills & Values Interview: This is with a panel of 2 people to ask you questions about your skills, experience and values - this is a great opportunity for you to also ask us questions about the team, wider company and our work.
• Final Round: 30-min formal chat with our MD Ryan & Co-MD Johnny to cover off any outstanding questions from both ourselves and you.

On occasion we might ask you to attend a 4th round.