Product Manager - NEC Housing Repairs & Workforce Management

NEC Software Solutions; Grimsby; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading software firm is seeking a Product Manager for their Social Housing sector, focusing on repairs and workforce management. The ideal candidate will have experience in UK social housing, excellent project management skills, and the ability to drive product strategy effectively. This role offers flexibility to work remotely or in a hybrid model. You will collaborate with customers, build business cases, and manage the product roadmap. Join us in shaping cutting-edge solutions that enhance public services.

Benefits

Private Medical Cover

25 days paid holiday

Group Pension Plan with employer contributions

Qualifications

• Proven experience in repairs within the social housing sector.
• Experienced in Agile new product development.
• Excellent communication and presentation skills.

Responsibilities

• Conduct market research for legislative and regulatory factors.
• Define customer business needs aligning to product strategy.
• Manage product roadmap and assist sales teams.

Skills

Experience in UK Social Housing

Knowledge of project life-cycle and methodologies

Requirement gathering and product enhancements

Tools

Figma

JIRA

Job description

Product Manager - Repairs and Workforce Management. Please note - Role can be remote or hybrid, subject to location., Join us on an exhilarating journey as a Product Manager for NEC Housing, where you'll play a pivotal role in shaping and delivering cutting-edge products for the Social Housing community. We've invested significantly in our repairs and workforce management solutions over recent years and have seen our customers achieve fantastic outcomes. We're now looking to expand our team of Product Managers further, so that we can continue to invest and take our repairs solutions to the next level. We're looking for candidates with experience and understanding of the end-to-end repairs journey for social housing providers, including in-depth knowledge of internal workforces and external contractor management. Keep up to date with regulatory, legislative, and sector challenges. You'll be part of a dynamic team focused on exceeding customer expectations, maximising intellectual property, and revolutionising the sector. From market assessment, consultation with new and existing customers, sector thought leaders, through to requirements decomposition, support of build and final test verification, producing clear documentation and running internal handover sessions, you'll be focused on ensuring that the NEC Housing platform supports our customers in meeting the challenges they face.

Responsibilities

• Carry out market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers.
• Become the expert in your product area, with the ability to deal with queries from customers and internal stakeholders.
• Collaborate with customers through co-design workshops, User Group sessions and customer meetings to fully understand what's happening in the sector and how this influences customer requirements.
• Define customer business needs and objectives, aligning to product strategy, to ensure that NEC Housing products and solutions meet or exceed customer / market expectations.
• Build business cases to define market uptake, pricing and margin analysis.
• Identify any 3rd party requirements to complete the user requirements. Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required.
• Define, manage and maintain the roadmap for your product area(s).
• Assist the Pre-Sales / Sales team with the production, review and management of bid responses, sales proposals and quotations, as required.
• Produce and deliver presentations for both customer and internal audiences.
• Support product launch activities.

Qualifications

• Experience in UK Social Housing, either as a customer or software solution provider.
• Experience of repairs in the social housing sector.
• Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget.
• Experience in gathering requirements, defining product enhancements, UI / UX design, and Agile new product development.
• Experience with housing management systems or related software.

Desirable

• Excellent presentation and communication skills.
• Proven ability to build relationships and understand client perspectives.
• Effective time management and resource allocation.
• Strong decision-making skills.
• Full, valid UK / EC driving license for travel.
• Experience in end-to-end product life cycle management.
• Experience of designing digital solutions for the social housing sector, including mobile apps and web platforms.
• Proficiency in tools like Figma, JIRA.

Benefits

• We're NEC Software Solutions (part of global tech giant NEC Corporation). Our software supports a wide range of public services, from dispatching ambulances to speeding up treatments for patients. Working with us means helping 3,000+ employees push the boundaries of what's possible and support amazing public services.
• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy / sell
• 4× basic salary life assurance cover funded by NEC (with option to increase cover at an additional cost)
• A Group Pension Plan with excellent employer contributions up to a maximum of 8.5%
• A selection of flexible benefits to suit your individual needs

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vet and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.