Logistic Coordinator jobs in United States

Freightserve recruitment are looking for a Senior Export Clerk for a well-established Freight Forwarder based in the Feltham, Middlesex area.

Key Responsibilities:-

• Arrange and manage air export shipments from origin to destination
• Book cargo space with airlines and liaise with customers and freight partners. Researching and planning the most appropriate route for a shipment (taking into account the perishable or hazardous nature of the goods, cost, transit time and security)
• Monitor shipment progress and provide real-time updates to clients
• CASS (If required)
• Arranging appropriate packing (taking account of climate, terrain, weight, nature of goods and cost), delivery and warehousing of goods at their final destination.
• Obtaining, checking and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries' regulations and fiscal regimes.
• Offering consolidation services by air, ensuring cost-effective and secure solutions to small shippers with insufficient cargo to utilise their own dedicated units.
• Liaising with third parties to move goods by air in accordance with customer requirements.
• Arranging insurance as required
• Understanding and use of electronic e-mail and word documents.
• Liaising with management for large volumes and out-of-gauge movements by air.

Documentation & Compliance:-

• Prepare and process export documentation (HAWB, MAWB, commercial invoices, packing lists, certificates of origin)
• Data Entry Accuracy: Ensuring correct input of shipment and billing details.
• Complete customs entries using CDS
• Ensure compliance with HMRC regulations and internal SOPs

Customer Service:-

• Serve as the main point of contact for clients regarding shipments
• Sometimes providing quotes and resolve queries or delays
• Maintain strong relationships with clients and logistics partners
• Clear and professional communication with clients, airlines, and internal teams.
• Team Collaboration: Working effectively with colleagues in operations, sales, and accounts.
• Problem Solving: Handling delays, missing documents, or urgent shipments calmly and efficiently.

Experience:

Minimum 2-3 years in Air export freight forwarding.

Strong communication and interpersonal skills

Ability to work independently and within a team

High attention to detail and time management

IT literate

Understanding of air freight operations and customs procedures

Familiarity with CDS and airway bill preparation

Working Hours: Monday - Friday 9-5.30pm plus Saturday morning on a rota basis.

Benefits:-

• Quarterly bonus scheme if Company meets budget targets
• 25 days of annual leave.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.