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Manager on Duty: Lead Service & Guest Experience
Zusammenfassung
A fast-growing pub company in Chelmsford is seeking a Team Leader. In this role, you will oversee daily operations, ensuring high service standards and guest satisfaction. You will motivate staff, manage financial tasks, and ensure compliance with safety regulations. This position offers career growth and an engaging work environment, with additional employee perks like food discounts and a wellness programme.
Leistungen
Qualifikationen
- Experience in a supervisory role in hospitality or similar.
- Strong commercial awareness and financial management skills.
- Ability to motivate and manage a team effectively.
Aufgaben
- Manage daily operations during shifts to ensure smooth service.
- Lead and support staff for exceptional guest experiences.
- Engage with guests and resolve any issues promptly.
Kenntnisse
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.