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Junior Account Manager
Job summary
A growing software company based in Manchester is seeking two Junior Account Managers. The role involves supporting the Account Management team, maintaining client relationships, and pitching their software. Ideal candidates will possess strong communication skills and the ability to handle customer queries professionally. This full-time, office-based position offers a starting salary of £26,500, with opportunities for career progression within the company.
Qualifications
- Strong verbal and written communication skills.
- Ability to handle customer calls professionally.
- Confidence to demonstrate and pitch software.
Responsibilities
- Support the Account Management team's duties.
- Demonstrate the software to potential clients.
- Collaborate to ensure seamless service delivery.
- Develop relationships with key decision-makers.
- Handle requests and queries effectively.
Skills
Tools
Bolster Systems is an established Software-as-a-service company for the Construction industry based out of Trafford Park in Manchester. Over the last 10 years, our personal approach to customer service teamed with our industry-leading technology has provided a unique product and service that our customers love.
Due to consistent, organic year-on-year growth, we are seeking two highly motivated Junior Account Managers to join our team. The Junior Account Manager will be responsible for supporting the wider Account Management team with maintaining and growing relationships with existing clients and identifying new opportunities within the existing client base.
- Strong verbal and written communication skills
- Ability to handle customer calls and enquiries in a professional manner
- Confidence to demonstrate and pitch our software to potential prospects
- Organised, punctual, and able to work in a fast-paced environment
- Ability to listen, interpret and communicate a client's need to other members of your team or the wider business
- Drive to progress your career and grow with the company
- Support the wider Account Management with their day-to-day duties
- Demonstrating the Bolster Software to potential prospects
- Collaborate with internal teams to ensure seamless delivery of services to clients
- Develop and maintain relationships with key decision-makers within client organisations
- Serve as the secondary point of contact for clients and handle all requests and queries in a timely and effective manner
- Ensure compliance with company policies and procedures, as well as industry standards
- Support the wider Account Management team in meeting or exceeding performance metrics as defined by the company
- Experience using any CRM system
- Any previous experience in a Customer Service role
- Driving License
- £26,500 starting salary
- Full time, permanent
- Office-based (Manchester, Trafford Park)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.