Jobs in Worcester, United Kingdom
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Remote Bilingual Community Moderator (EN/FR)
Job summary
A leading virtual service provider is seeking a Remote Community Moderator for a major gaming client. This role involves providing email and chat support while engaging with the gaming community in both English and French. Candidates will need strong problem-solving skills, patience, and empathy, alongside experience with community platforms like Discord and Facebook. This is an excellent work-from-home opportunity for those passionate about gaming and customer service.
Qualifications
- Proficiency in reading, writing, and speaking English and French.
- Strong experience on community platforms like Discord, Facebook, and YouTube.
- Excellent written, listening, and verbal communication skills.
Responsibilities
- Provide email and chat support for a gaming client.
- Monitor community channels and apply moderation guidelines.
- Engage positively with players while resolving issues.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.