Remote Bilingual Community Moderator (EN/FR)

Arise Virtual Solutions; Remote; GBP 20,000 - 30,000; Full time

Job summary

A leading virtual service provider is seeking a Remote Community Moderator for a major gaming client. This role involves providing email and chat support while engaging with the gaming community in both English and French. Candidates will need strong problem-solving skills, patience, and empathy, alongside experience with community platforms like Discord and Facebook. This is an excellent work-from-home opportunity for those passionate about gaming and customer service.

Qualifications

• Proficiency in reading, writing, and speaking English and French.
• Strong experience on community platforms like Discord, Facebook, and YouTube.
• Excellent written, listening, and verbal communication skills.

Responsibilities

• Provide email and chat support for a gaming client.
• Monitor community channels and apply moderation guidelines.
• Engage positively with players while resolving issues.

Skills

Fluency in English

Fluency in French

Patience

Empathy

Problem-solving skills

Engagement moderation

Job description

A leading virtual service provider is seeking a Remote Community Moderator for a major gaming client. This role involves providing email and chat support while engaging with the gaming community in both English and French. Candidates will need strong problem-solving skills, patience, and empathy, alongside experience with community platforms like Discord and Facebook. This is an excellent work-from-home opportunity for those passionate about gaming and customer service.