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Remote Dynamics NAV/BC Support Consultant
Descripción de la vacante
A leading Microsoft Partner is looking for an experienced Dynamics NAV/BC Support Consultant to join their growing team. The successful candidate will address support queries through various channels, manage cases to meet SLA targets, and deliver consultancy for ISV installations. Ideal applicants should possess strong experience with Microsoft Dynamics NAV/BC and excellent communication skills. The role offers a competitive salary of up to £45k per annum along with an excellent benefits package including a company bonus scheme, healthcare, and enhanced annual leave.
Servicios
Formación
- Strong experience with Microsoft Dynamics NAV/BC is essential.
- Background in a Microsoft Partner environment is preferred.
- Ability to analyse issues, identify root causes, and deliver outcomes.
Responsabilidades
- Respond to and resolve NAV/BC support queries via phone, email, and remote access.
- Manage and prioritise support cases to meet SLA targets.
- Deliver consultancy for ISV installs (Jet/Continia) and manage CaaS Wave Releases.
Conocimientos
Educación
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.