Jobs in Warwick, Großbritannien

• Support the Quality and Risk Management process for our clients, review and hold accountable the team to a high standard of delivery
• Attend and run executive steering committee calls with customers, build partnerships and relationships with key client stakeholders
• Oversee delivery teams by reviewing and advising on project resourcing plans, project plans, and roadmaps
• Manage practice revenue by reviewing our backlog for accuracy and intervene in overrun projects to identify mitigation plans
• Travel required up to 25%
• Identify areas for process improvement and work to implement maturity in the governance of our engineering practice
• Collaborate across the organization to define and develop offerings
• Bring creativity and knowledge domains to be successful in the development of service offerings
• Develop, measure, and monitor success criteria and key performance indicators (KPIs)
• Contribute to thought leadership and marketing efforts
• Manage a team of managers, responsible for talent decisions regarding performance management, compensation and hiring
• Provide mentorship and coaching to team members
• Responsible for building a world-class team for Cloud services
• Provide mentorship and coaching to team members
• Manage the team to achieve bookings targets and successful delivery to our clients
• Maintains quality service by establishing and enforcing organization standards
• Be knowledgeable with hyperscale public Cloud Service Providers (AWS, Azure, Google Cloud)
• Continuous professional development in maintaining industry specific certifications
• Maintain strong depth of technical knowledge
• Support scoping and selling follow-on and new service opportunities
• Customer obsession and focus on client satisfaction and renewals
• Assist and provide expert on-boarding and operational standard methodologies
• Manage escalations of client engagements, ensuring delivery of quality products and services

• 8+ years direct operational or managed services experience
• Proven history of growing professional and/or managed services, supporting adoption, and ensuring retention
• Experienced in cloud strategy, adoption, and operations within AWS, Azure, and GCP
• Experience managing financial aspects of services delivery such as recurring revenue, bookings, cost and margin
• Confirmed ability to drive continuous value internally and externally
• You will be a strong teammate, but still a self-starter
• Thrive in a multi-tasking environment and can adjust priorities on-the-fly while still having the ability to focus on details and be analytical
• Exceptional technical and problem-solving skills coupled with the ability to provide quick resolution to problems
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• Ability to work independently and as part of a team with professional attitude and demeanor
• Critical thinking, and ability to balance environmental requirements with mission needs
• BS or above in related Information Technology field or equivalent combination of education and experience

• Strong hands-on experience with AWS, Azure and/or GCP capabilities and services (cloud certifications preferred)
• Proven expertise in implementation of system security and compliance
• Expertise with serverless, microservices, and other modern application architectures
• Certifications in Cloud Vendors, as well with organizations such as CISSP, CISM, CISA, or PMP
• Familiarity with frameworks such as FedRAMP, FISMA, SOC, ISO, HIPAA, HITRUST, PCI, etc.

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