Creator Community Manager

Soar With Us; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading TikTok marketing agency in the UK seeks a Creator Community Manager to enhance community engagement and manage creator relationships. The role involves day-to-day community management, developing content calendars, and fostering a vibrant creator ecosystem. Applicants should be passionate about community building, have experience in social platforms like TikTok, and be skilled communicators. Opportunities for growth in a supportive team are available, along with flexible remote work arrangements and a structured development path.

Benefits

Extra holiday on birthdays

Company pension scheme

Flexible remote work options

Annual salary reviews

Structured training and development

Frequent team building activities

Annual bonus schemes

Qualifications

• Proven experience or strong interest in community management.
• Passion for creators and community building, especially on TikTok.
• Natural communicator with the ability to connect authentically.

Responsibilities

• Manage the day-to-day activities within the Creator Community.
• Develop and deliver community content calendar.
• Foster a positive and inspiring environment.

Skills

Community management

Content creation

Strategic planning

Social media expertise

Tools

Circle

Notion

Google Sheets

Airtable

Job description

We're looking for a proactive and highly organised Creator Community Manager to lead the growth, engagement, education and impact of our group., This is a pivotal role for someone who lives and breathes creator culture. Blending community management, education, content creation and strategy to build the most vibrant creator ecosystem in the UK. You'll work closely with our Creative Operations, Account Management, Shop and Paid teams to connect talented creators with brand opportunities, drive engagement within our community, and shape the future of creator and affiliate partnerships at FYA.

Responsibilities

• Manage the day-to-day activity within the Creator Community - posting updates, moderating discussions, and nurturing relationships.
• Develop and deliver a community content calendar, including creator spotlights, challenges, educational posts, and live sessions in partnership with our creator education lead.
• Foster a positive, professional, and inspiring environment that reflects our values.
• Lead community initiatives that encourage creator participation, collaboration, and long-term engagement.
• Build the community as a reliable supply base of cost-effective creators for the wider FYA agency group.
• Ensure creators are campaign-ready, dependable, and aligned to client needs across Paid, Creative, and Shop projects.
• Track and report on cost savings, delivery times, and creator performance, highlighting how the community contributes to the agency's overall efficiency and margin.
• Collaborate with Creative Operations and Finance to optimise creator budgets and maximise commercial value through smart resourcing.
• Establish and maintain the quality of the creator community, ensuring all members meet FYA's brand and content standards.
• Build and manage a "ready-to-shoot" pipeline of creators across key verticals (beauty, food, fitness, tech, home).
• Collaborate with Creator Coordinators to ensure briefs, deliverables, and creator communication are managed effectively.
• Work with the Creative Operations Lead to identify opportunities to reduce UGC production costs through community-led efficiencies and scalable systems.
• Produce and share training resources, tutorials, videos, and best-practice guides to help creators improve performance and professionalism.
• Host live Q&A, workshops, and virtual events with internal and guest experts.
• Champion creator success stories, sharing examples of high-performing content and results.
• Lead the creator onboarding process, ensuring every new member understands expectations, workflows, and opportunities.
• Occasionally produce client-facing or example content to demonstrate best practices, test creative frameworks, or support campaign delivery at FYA's discretion.
• Design and implement systems for creator tagging, tiering, and readiness tracking.
• Maintain accurate community documentation, databases, and reports.
• Track and report on community KPIs - including growth, engagement, retention, and cost efficiency - in monthly updates to leadership.
• Partner with the Creative, Paid, and Shop teams to align community initiatives with client campaign goals.
• You have a genuine passion for creators, community building, and social platforms - especially TikTok and the world of short-form content.
• You're a natural communicator who can motivate, educate, and connect with creators in an authentic way.
• You're organised and proactive, able to balance daily engagement with long-term strategic projects.
• You have experience (or a strong interest) in community management, influencer marketing, or creator partnerships.
• You're confident working across multiple systems and tools (Circle, Notion, Google Sheets, Airtable, etc.) and love building structure into creative environments.
• You bring energy, empathy, and initiative - turning ideas into systems and systems into results.

Nice to Have

• Experience managing or engaging with creator communities or ambassador programs.
• Familiarity with TikTok, Circle, Discord, or other community platforms.
• Previous work with UGC creators, influencer marketing, or social commerce.

Benefits & Development

• You will be part of a world-class team, made up of high-performing, motivated individuals that are shaping the future of social commerce.
• Full training on TikTok Shop systems and workflows.
• A structured development path into more senior TikTok roles.
• Remote-first culture with offices in London, Manchester and Leeds.
• Extra holiday - take your birthday off.
• Company pension scheme.
• Flexible remote work options available. We also have offices in London, Manchester & Leeds if that is your preference.
• Annual salary reviews.
• Structured training and development.
• Frequent team building activities.
• Ability to progress into leadership roles.
• Annual bonus schemes.

Company Overview

For You Advertising is the UK's leading TikTok marketing agency, partnering with ambitious, high-growth brands to master TikTok commerce. As TikTok UK's preferred partner for ecommerce and DTC, we help brands unlock full-funnel growth, from shop setup to viral content.

As specialists on TikTok, we partner with brands to build ecosystem fluency to drive acquisition, launch shops, fuel creative pipelines, and deliver results that ripple across every channel. As a result, we are the chosen content and performance partners for TikTok UK's ecommerce & DTC team. Dedicated support from TikTok, alongside early access to new product features.